Table of content
Adding Products and Product Categories
The foundation of a PrestaShop site is its catalog, which contains products and product categories. Building and improving your catalog is the main way you will make your website live in the eyes of the customer. This is where your shop becomes a reality, creating content, and thus giving value to your online shop.
As the heart of your shop, your catalog deserves a great deal of your attention. Adding products does not only mean adding an image and some text, and then validating your content. It means knowing your product by heart: price, weight, size, features, specifications, details, manufacturer, supplier and so much more. You should not start adding products to your Catalog without knowing exactly what you want to present to the customer, and thus need to have a set plan about your products and the way they will be displayed. This also means knowing your shop's front-office like the back of your hand in order to properly fill in the required fields.
The "Catalog" section can be accessed by opening the menu with the same name, which lists all the product-related pages. This is where you manage your catalog throughout your PrestaShop site.
The pages of this menu are sorted by order of their importance in the daily management of your shop: indeed, you are more likely to add/edit/deleted products than adding suppliers or image-maps.
When adding your first product, you should first start with a clear plan:
- Which category does it fit in? You should define beforehand your whole store hierarchy, with categories and sub-categories clearly set.
- Who is its manufacturer? If you make it yourself, create your own manufacturer.
- Who is your supplier for this product? If you make it yourself, create your own supplier.
- Do you have the description, features, images and other details available? The more your customer know, they quicker they'll be able to make a decision.
You can start adding products with minimal information and edit them at will, but before launching your shop, you should at least have this information written down.
Creating a Category
Products are always grouped into categories. This helps customers find their way through the variety of your products, and narrow down their search when looking for a specific type of product.
When creating a product category, you should focus on one thing: the products of this category must be comparable. This is not only useful for your customers, but it is also a necessity for PrestaShop's product comparison feature.
All the categories you will create are in fact sub-categories of "Home", the root category, which cannot be deleted.
You may choose to not create any category, and have all products grouped into a single global category, "Home". But then customers won't be able to compare products.
Categories are managed in the "Categories" page of the "Catalog" menu.
To create a category, click on the "Add new" button and fill out the form.
Make sure to fill each field in every language that your shop supports. In order to do that, click on the little flag next to the field, choose the flag of the language in which you wish to edit the text.
First of all, you must enter a set of general options:
- Name. Give your category a name, then indicate if it is "displayed" (i.e., whether or not it will be available to your customers). For example, you may want to postpone displaying a new category to your customers because you have not quite completed it.
- Parent Category. If you wish to create a subcategory belonging to a category other than the home page, choose the category under which it will appear.
- Root Category. You might want to use this new category as the new root category, instead of "Home". If so, check the radio button that applies.
- Description. You should fill this field, because not only will it be useful to you or your employees, but some themes might also make use of it, displaying it to your customers.
- Image. Click on "Browse" to upload an image from your computer which will represent this your category.
Then, the form presents you with a few Search Engine Optimization (SEO) fields. This information will help you optimize the visibility of your catalog on search engines.
- Meta title. The title that will appear on the search engines when a request is made by a customer
- Meta description. A presentation of your site in just a few lines, intended to capture a customer's interest. This will appear in search results
- Meta Keywords. Keywords that you must define in order to have your site referenced by search engines. You can enter several of them, separated by commas, as well as expressions, which must be indicated in quotation marks.
- Friendly URL. Enables you to rewrite the addresses of your categories as you wish.
For example, instead of having an address such as
you can have:
In this case, all you would need to do is indicate in the field marked "Friendly URL" the words that you wish to see appear instead of "name-of-the-category" separated by dashes.
- Group access. Restricts select categories and products to certain shoppers. To see these categories, your shoppers must belong to a user group. Check out the "Groups" page in the "Customers" tab for more information.
Once you have finished configuring your category, you must save it.
Managing and Adding Products in the Catalog
You can manage the products in your shop using the "Products" page, in the "Catalog" menu. You can see the existing products and few details, and add new products by clicking on "Add new". A form will appear, with several tabs in the left column.
In the following sections, we will explore these tabs one by one. We begin with the first tab in the form, which enables you to fill out the general information about your products.
Filling out the Product Global Information
The first tab contains the essential information about the product.
The first line is an essential one: indicate whether the product is a pack (a combination of at least two existing products), a virtual product (downloadable file, service...), or simply a classic, mail-sent product. For now, we will only explore the first option of these three, and deal with packs and virtual products in their own sections of this chapter.
You begin with four text fields:
- Name. The first thing to complete is the product name, which will appear in the search results. Next to the field you will find a flag, which enables you to choose the language into which you wish to edit or create the name.
You must give the product a name in at least the default language before you can save it. You won't be able to save until it has a name – and many other tab require the product to be saved in order to be accessible.
- Reference. This is your own internal reference. It might be a number, or its reference from the storage location or its supplier, or anything that makes it unique. Optional.
- EAN13 or JAN. These are barcode numbers, which are used worldwide in order to identify products. You can use either a EAN13 or a JAN number.
- A EAN13 is the product's 13-digit international article number. Read more on Wikipedia: http://en.wikipedia.org/wiki/International_Article_Number_%28EAN%29
- A JAN is specific to Japan, but is compatible with the international EAN. Read more on Wikipedia: http://en.wikipedia.org/wiki/Japanese_Article_Number
- UPC. A 12-digit barcode, more widely used in North America, UK, Australia and New-Zealand
On the right side are four options:
- Status. If you do not want this product to be immediately available or visible to your customers, check the radio button that says "Disabled".
- Visibility. You can further choose to have the product available through different channels:
- Everywhere. Customers can get to the product by browsing the catalog, search for the product's name, or directly using its URL.
- Catalog. Customers can get to the product by browsing the catalog or directly using its URL.
- Search. Customers can get to the product by searching for its name or directly using its URL.
- Nowhere. Customers can only get to the product using its URL. They won't find it by browsing through the catalog nor by search for it's name. This is great for creating private products, that only a few trusted visitors can access, even temporarily (you can change this setting at any time).
- Options. A couple of specific options.
- available for order. If you uncheck this box, customers will not be able to add this product to their cart. This makes it more like a single-product Catalog mode (in comparison with the "Catalog mode" preference).
- show price. If the "available for order" option above is unchecked, you can either choose to display the product's price nevertheless (even though visitors won't be able to buy it), or choose to not display it.
- online only (not sold in store). If your business does have brick-and-mortar stores, this option will prove invaluable when a product is only sold online, not in store – this prevents customers from checking a product price online, then come to your store hoping to by it directly, and thus avoid shipping cost.
- Condition. Not all shop sell new product. This option enables you to indicate the condition of the product:
- New. The product is brand new, sealed in its original packaging.
- Used. The product has been sold at least once before, and probably used by someone else (second hand). It should come in its original packaging, which might be closed with tape.
- Refurbished. The product has been returned for various reasons ("scratches, dents or other forms of cosmetic damage which do not affect the performance of the unit"). Read more on Wikipedia: http://en.wikipedia.org/wiki/Refurbishment_%28electronics%29
Now that these details are set in stone, you can adding a description for your product.
Describing your product well is essential, both for the customer (the more information, the better) and search engines (it will help your shop appear in more search requests).
These two fields are here to fill out your product's description.
The first field enables you to write a short description that will appear in search engines and in the category description for your product. This field is limited to 400 characters.
In the second field, you can write a full description of your product, which will appear directly on the product page. The text editor offers a wide range of options for creating visually attractive descriptions (font, size, text color, etc.).
While the second field has no limits, there is such thing as too much content: strive to provide the essential information in a compelling way, and your product should be good to go.
In the "tags" field, add some terms and keywords that will help your customers easily find what they are looking for.
PrestaShop 1.4 enabled you to indicate the product manufacturer right on this page. In version 1.5, this setting is to be found in the "Associations" tab on the left.
Version 1.4 also enabled you to indicate the size and weight of the final package. In version 1.5, these settings is to be found in the "Shipping" tab on the left.
The "Location" field of version 1.4" can be found in the optional "Warehouses" tab on the left, which is only available if you have enabled Advanced Stock Management ("Preferences" tab, "Products" page, "Products stock" section).
Finally, the "Accessories" field can be found in the Associations tab on the left.
The "accessories" field gives you the option of choosing relevant products to associate with this product. To suggest a product to your customers, type in the first letters of the product in question, select it, and then click on the green button to the right of the field.
Once you have filled out all this information, save your work, after which you will be sent to your list of products. If you save by clicking on "Save and Stay" to continue working on your product's presentation.
Setting the Price of a Product
The pricing section can be quite intimidating, with fields influencing each other and taxes to take into account. This is all done in the "Prices" tab on the left.
Set the price that will appear in your store by following the instructions below:
- Pre-tax wholesale price. Enables you to instantly know your wholesale, factory price, and thus compare it to your selling price in order to easily calculate your profit.
- Pre-tax retail price. The price of your product before taxes.
- Tax rule. The tax applicable to the product. Choose between the different rates.
If you need to create new tax rates, click the "Create" button. Tax creation is done in the "Localization" tab, "Taxes" page; it is fully explained in the "Localization" chapter of this guide.
- Retail Price with tax. Displays the price of the product with taxes included. You can edit the value, and it will automatically update the "Pre-tax retail price" field according to the tax rule that you chose.
- Unit price. Enables you to conform to local legislations that require products to be displayed with their unit price.
For instance, if you are selling a pack of 6 liters of soda, then you should fill this field with the price per liter, and indicate "L" in the dropdown menu. The description on the same line will update accordingly.
- Display "on sale" icon on product page and text on product listing. Check that box to show that your product is on sale, both on the product page and in the text on the product listing. An "On sale" icon will appear under the product. You can modify this logo by changing the following file:
- Final retail price. This price, including the discount taken, will update as you type.
You can fill out the "retail price with tax" field and choose the tax rate to apply, and the field will automatically calculate the pre-tax retail price. The opposite operation is also available.
Managing Quantity Discounts
You can changes the total price of a sale depending on the quantity of products your customer buys, the user group, the country, etc. This is done using the "Specific prices" option of the "Prices" tab.
Click "Add a New specific price", and a form appears.
- For. This enables you to be very specific about the various groups to which this price applies, including currencies, countries and even your custom customer groups (which we'll discuss in a later chapter).
- Available from. Here you can define a range of dates between which the price is active using the second row. Clicking each selector will open a calendar, simplifying the process.
Starting at  unit. Contains the value from which the discount should be applied. Default is "1", which means any quantity.
- Product price (tax excl.). This is where you can set an arbitrary price, independent of calculations and previous prices. Keep this field at "0" to use the default price.
- Apply a discount of. The discount that will be applied once the quantity is selected. Use the selector to set the type of discount (either a specific amount in the default currency, or a percentage of the default price).
Once you have chosen your values click on "Save and stay": the summary of your discount model appears below. If you wish to delete a value, click on the trashcan icon in the table.
Managing Price Priority
Even when setting detailed prices and quantity discounts, with custom groups and shops (when in a multishop context), one customer might fit into multiple prices or discount rules. PrestaShop therefore uses a set of priorities in order to apply one price rule to such customers.
You can change PrestaShop default settings using the "Priority Management" section: You might want the user group to be more important than the currency, for instance.
The default order of importance is:
- Shop (when in a multishop context)
A checkbox at the bottom enables you to update the settings for all products. If the checkbox remains unchecked, then your settings changes only apply to the current product.
At this point, you have finished adding your product, and it is available in your shop! If you chose to start the specific price at 1 unit, the discount is immediately visible on the product's page.
Either way, any discount appears at the bottom of the product's page.
Creating a Pack of Products
You may wish to sell a pack of products composed of several items. I.e.: a computer start-up pack composed of the computer itself, a monitor, and a printer.
You can create a pack and add other products from your catalog to this pack. To do this, check "Pack". A simple form will appear, with a button. Start typing in the text field to filter through your existing products, and choose a product to add to the pack. Select it, choose the quantity, and click on the green button to validate your choice.
You can add as many products as you would like to the pack.
You can remove a product from the pack simply by clicking the trashcan icon next to it.
Packs allow the site administrator to simplify preparing orders. They also allow customers to take advantage of special prices and offers.
Creating a Downloadable Product
Check the box "Is this a downloadable product?" if you sell downloadable goods, such as mp3s or PDF documents. A form will appear:
- Choose the file that you're making available to your customers by clicking "Upload a File" then find and select it on your computer.
- Filename. Choose a name for your file.
- Number of downloads. Indicate how many times this file can be downloaded after a customer purchases it.
- Expiration Date. Indicate the date after which the file will no longer be available for sale. When filling out this field, remember to write in the date as YYYY-MM-DD.
- Number of Days. Once your customer has bought the file from your store, you can limit the number of days he has until he can download his file. You must fill out this field in order to save your product.
This section enables you to manage the availability of your products.
- Initial stock. Represents the number of products available. If at this point you have already organized your products attributes and variations (i.e. colors, sizes, etc.), this field will combine all of the quantities of these variations.
- Minimum quantity. The minimum number of item that the customer can buy. If set to 1, there is no minimum quantity.
- Additional shipping cost. Enables you to add a per-product shipping cost to the final order.
- Displayed text when in-stock. Enables you to display a message to your visitors when your product is in stock. It reassures them that your shop can immediately send them the product by showing, for example, the words "Item available."
- On the contrary, if the item is not in stock, you can choose whether to allow orders or not using the "When out of stock" selector.
If you do allow orders, then you can display a message to your visitors using the "Displayed text when allowed to be back-ordered" field.
You can also configure the general settings applied to all of your products. The default option is to deny orders, but this can be modified under the "Preferences" or "Products" tabs, discussed further in the "Product Configuration" section.
Default Category and Catalog Display
The default category will be used when an article is filed under several categories.
This serves mainly to clarify which category to use in case your customer arrives at your site from a search engine. The name of the category will appear in the product's URL. For instance, "telephone" can feature sub-categories of "brand" (Apple, Samsung, Nokia, etc.) and as well as "characteristics" (smart-phone, flip-phone, etc.).
Checking the "Home" box enables you to highlight the product on your shop's homepage, provided your theme supports it. To remove a product from the Featured list, simply uncheck the "Home" box.
Listing Your Product
To improve your product listing as well as increase your store's visibility we suggest that you carefully fill out the various SEO fields: meta titles, meta descriptions, and keywords and friendly URLs.
To access this information click on the sentence below:
The following fields are shown:
These fields allow you to directly optimize your catalog's visibility on search engines
- Meta title. The title that will appear on the search engines when a request is made by a customer
- Meta description. A presentation of the product in just a few lines, intended to capture a customer's interest. This will appear in search results.
- Meta keywords. Keywords that you must define in order to have your site referenced by search engines. You can enter several of them, separated by commas, as well as expressions, which must be indicated in quotation marks.
- Friendly URL. Enables you to rewrite the addresses of your categories as you wish. For example, instead of having an address such as
you can have:
In this case, all you would need to do is indicate in the "Friendly URL" field the words that you wish to see appear instead of "name-of-the-category" separated by dashes.
Configuring the Product Image
The second tab, "2. Images", is for including photos on your product page.
- To add one or more images to your product click the "Browse" button and then select a photo from your computer to upload.
- Write a file name in the "Caption" field once you have uploaded the image.
This is the name that search engines will use to reference your product. You must thus give it a name that corresponds to the product description. This way, your product will appear with ease in search engine results.
- Check the box that says "Cover" if you want this uploaded image to be used as the default image, and appear automatically on the product page of your shop.
Once you have uploaded several images, you can choose to modify the image order by clicking on the arrows in the "position" column and define a different cover image by clicking on the icons under the "cover image" column.
Configuring Product Attributes
You can add multiple attributes to your products. An attribute is a product variation. For example, the same product can have multiple different color or size options. In PrestaShop, these are known as "Attributes."
To access this feature you must click on the "Attributes and Groups" tab under "Catalog".
Managing attributes and varieties
To add a group of attributes, or in other words to add a group of variation possibilities (colors, capacity, material, etc.), click on "Add attributes group", fill out the form that appears, and save.
To add a choice to the group of attributes that you just created, you must create a specific variation.
Select the attribute group then click on "Add attribute" and fill out the form that appears.
Fill out the value for your variation, then select the appropriate group from the drop-down menu.
To have a better understanding of this notion, an Attributes Group can be Color or Weight whereas the attributes themselves can be the colors green, yellow, or brown, or weights of 4 pounds, 8 pounds, or 16 pounds.
Select the attribute that you want to modify, and a form will appear.
Click on the "edit" icon on the left of the color you want to edit, and a new form appears:
Choose the HTML color or upload a photo from your computer (if you are displaying textures instead of colors, for instance). The HTML color will then be replaced by the photo of the texture.
Adding Product Combinations
Adding different variations to your product takes a few steps. Before proceeding, you must already have created the necessary groups of attributes and the attributes themselves. Once this is done, click on 4th tab, named "Combinations", and a creation form will appear.
- From the drop-down menu choose a group of attributes, such as "Colors" for example
- Choose the attribute that you would like to include, for example "blue"
- Click on "Add" and it will appear in the selector
- If the attribute has an impact on the product's price, go to the "Impact on price" drop-down menu and choose "Increase" or "Reduction". Text fields appear with the menu's row, for you to indicate said change
- If the attribute impacts the weight, the process is identical.
- Next, fill out the different fields such as reference, quantity, etc.
- Upload a new image or choose a previously uploaded photo from the drop-down menu
If you would like to make this the default combination (attribute + product), check the box labeled "make the default combination for this product".
Finally, click on "Add this Combination" in order to save it. It will appear in the attributes list.
In this example, an attribute has been associated: "color". If you wish to add several attributes, you just need to add one attribute and then a second attribute. When you click "Add", the two attributes will be added.
If you have too many different products or varieties you can use the "Product Combinations Generator." This function allows you to automatically generate all of the variations and possibilities.
Clicking the "Product combinations generator" will take you to the complete form.
A warning window might appear, saying "Are you sure you want to delete entered product information?" This means your product already had some combinations created. If you agree to this, this will delete the already existing combinations. Be careful!
On the right side of this page are your groups of attributes. Select the varieties by clicking on their name. If you'd like to select several of them at the same time, hold the Ctrl key while clicking. Then click on "Add".
For example, in our example, you can select the attributes "Blue", "Green" and "32 Go".
Once the varieties have been selected, insert the quantity of each product in the "Quantity" field at the top. Be careful, it needs to be the same for every combination. For instance, 200 products in each combination = 2 colors * 1 disk size * 200 = 400 products in all.
You may add a reference if it serves your administrative needs.
Click the "Generate" button, and tables will appear below for each combination, enabling you to edit their possible specific prices.
Finally, the combination generator helps you save some time when you have numerous attributes to assemble, such as sizes and materials. It automatically creates all of the possible combinations, which will then appear under the product's "Combinations" tab.
If you do not want to have generated combinations, you can delete or modify them.
Configuring Product Features
The fifth tab, named "Features" is where you specify your products' features (i.e. weight, material, country of origin, etc.). When you create features and values (i.e. wool knit and micro-fiber materials), you assign them to the products when it is appropriate. This means that you do not have to fill out the features fields for each of your products but instead simply fill in the necessary values and apply them later. However, be aware that contrary to the combinations, these values do not change, and are valid for the general product.
Creating a feature
To create a feature as well as its values, click on the tab under Catalog that is labeled "Features". Click on "Add a Feature" for example, to add the types of headphones provided with a music player.
Give a name to this news feature, and click "Save".
Adding a value
To add a value to the feature, either go back to the previous page, or go the "Features" sub-tab of the "Catalog" tab.
In either case, click on "Add a new feature value".
In the drop-down menu, choose the feature to which you would like to add a value, enter its contents, and click Save. For example, if you select the "Weight" feature as illustrated above, you can add feature values such as 1 lb, 2 lbs, 3 lbs, etc.
Assigning a value and feature to a product
Finally, go back to the "Features" tab for your product (not the Catalog/Features sub-tab!) and choose the feature you want to add from the drop-down menu. Click on "update features."
We have just created features as well as values for them. You can now return to the product of your choice, and add features and values.
If a feature does not have any value assigned to it, it will not be visible on your shop.
Entering a Customized Value
If you want to indicate a value that has not been configured beforehand, you can add it directly in the "Customized" field
Your PrestaShop online store software offers your customers the chance to customize the product that they will buy.
Example: You are a jewelry retailer and your customers have the possibility to engrave their jewelry with a text or an image. Your customers can request the text or the image when they place their order.
Let's look at how to configure this function. In the tab 6, "Customization", you can indicate what type of context (file or text) can be personalized.
- Use "File Fields" to indicate the number of files that you are going to receive and want to display.
- If your customer is sending you text, then modify the value in "Text Fields."
The number you write in these fields corresponds to how many of them will appear on the product page of your online store.
In our example, we are going to modify the two values by writing "1" in each of the fields. Once this is done, click "Update Settings." It will then look like this:
- In Files Fields, indicate what type of file must be sent (i.e. "Image to engrave"). Click the box labeled "Required" if this element is necessary to validate the purchase
- In Text Field, indicate what type of content must be filled out by your customer (i.e. "Text to engrave"). Click the box labeled "Required" if this element is necessary to validate the purchase.
Once this is done, click on "Save labels." You should now see it appear in the lower part of the screen.
The advantage of this function is that it offers your customers a personal service, which they will without a doubt appreciate!
PrestaShop enables you to make some files available to your customers before their purchase.
For example, let's say you sell electronics, and you would like to urge your customers to read a document on how a product works. You can upload a document for that purpose.
First, click on the seventh tab for your product, "Attachments".
- Fill out the name of your attachment.
- Give it a quick description then click on "Browse" to select a file on your computer to upload.
- Click on "Add a new attachment file".
- The attachment is uploaded, and the page reloads, with the attachment appearing in the "Available attachments" selector.
- Select your attachment and click "<< Add" to add to the current product.
- Click "Update attachments". The message "Update successful" should appear at the top.
Now the "Download" tab will appear in your online store and your customers can download that file that you just saved.
You can view all of your store's attachments (and add more) by clicking the "Attachments" sub-tab, under the "Catalog" tab.