E-Mail Parameters
The first setting, "Send e-mail to", is a front-end one. At the end of the checkout process, a client can leave a message to you staff. You can choose to whom this message will be sent by selecting from the drop-down list.
Next in the "E-mail" section are settings: configure PrestaShop to send emails to your customers. We strongly advise you that you consult your web host to determine which settings to use for this feature.
Your shop sends many messages throughout all the steps of registration and placing an order. Here, you can configure how these messages will be sent. By default, it is advisable to use the first option of sending information to "Use the PHP mail() function".
In the event that this does not work, then use the second option, "Set my own SMTP parameters". In this case, a new section appears, with more fields. The information for these fields should be provided by your web host: mail domain name, SMTP server, SMTP user, etc. Make sure to transcribe exactly what your web host provides you with.
The configuration information can be provided to you either by:
- Your system administrator
- Your host
- Your ISP
- Your e-mail provider.
Your web host can tell you whether or not your username is mandatory, as well as the password information, and the encryption to use.
For example, in the case of Gmail (the e-mail service offered by Google), you might have to enter information such as the following one:
- SMTP server: smtp.gmail.com
- User: [email protected] (example)
- Password: RT22UE87 (example)
- Encryption: SSL
- Port: 465
Test your email configuration
Once you have configured your e-mails using one of the two available methods, enter your own e-mail address in this section, then click the "Send an e-mail test" button.
Now check the inbox of the address provided to verify that you indeed have received the test e-mail. If you have not received it, update your configuration with the correct information.