You should never update your online shop right away. The automatic upgrade tool can fail in some situations, and you might not be able to revert to the previous version.
The safest way is to have an exact copy of your shop available, either on your local computer or in another folder of your web server. It should contain all your products, categories, themes, modules, translations, settings, etc.
Make a trial upgrade on that copy of your shop. Once the upgrade is done, browse your front- and back-office thoroughly to make sure that everything is as expected. If not, then the upgrade tool has an issue with your configuration, and you should use the manual upgrade method, which is now deprecated and takes longer, but safer which may help in your situation.
Downloading and installing the 1-Click Upgrade module
- Download the 1-Click Upgrade module from PrestaShop Addons: http://addons.prestashop.com/en/administration-tools/5496-autoupgrade.html. Save the Zip file to your desktop.
- In your PrestaShop administration panel, go to the main "Modules" tabpage of the "Modules" menu.
Click on the "Add a module" button, located at the top right of the list of available modules.
If updating from version 1.4, click on the "Add a module from my computer" link, located at the top left.
- In the form that opens, click on the "Browse..." button, then find and select the module's Zip file that you just downloaded.
- Click the "Upload this Module" button. PrestaShop will put the module on your server, unzip it, and place the files in the
- In the "Modules" tab, find the 1-Click Upgrade module: type "1-click upgrade" or "autoupgrade" in the module search box (not the global search at the top). A direct link to the module should appear as you type. Click it.
- PrestaShop then displays the module you just installed in the main module list.
- Click the module's "Install" button.
The module is now ready to configure and use.
The module's configuration screen is available from the "Modules" list, by clicking on the module's "Configure" link.
This small section serves as a reminder that an upgrade is never 100% safe, and therefore that you should make sure you have made a complete backup of your files and data. This way, should the upgrade fail, you will be able to return to the initial state of your shop – albeit with a bit of work putting your files and data back into place.
This process is explained in details in the "Making and restoring your own backup" chapter of this guide: http://doc.prestashop.com/display/PS15/Making+and+restoring+your+own+backup.
Note that the 1-Click Upgrade module performs its own set of backup in order to allow for reverting of the whole upgrade. Nevertheless, you should rely on your own backups.
The "The pre-Upgrade checklist" section gives you useful information on your current PrestaShop installation, and how it might interact with the automatic upgrade.
You must make sure that all the checks are validated before you can launch the upgrade.
- The 1-click upgrade module is up-to-date (your current version is x.x). Indicates whether you need to update the update module itself. If you have just installed it, there is little chance you will need to update it.
If you do not have the latest version of the module, a button appears below this field, marked "Install the latest by clicking 'Add from my computer'". Clicking it takes you to the "Modules" page. From there, click on the "Add a module from my computer" link to reveal the pre-filled form. Click the "Download this module" button to start updating the module. Finally, go back to the 1-Click Upgrade configuration page to continue performing pre-upgrade checks.
- Your store root directory is writeable (appropriate CHMOD permissions). Indicates if the read/write permissions are correctly set. If not, you will have to change them, using your FTP client, such as FileZilla.
See the Getting Started guide's "System compatibility & system configuration" section for a quick explanation of how to perform a CHMOD.
- The PHP "Safe mode" option is turned off.
- *You put your store under maintenance *. Indicates if your shop is active or in maintenance mode. You must put your shop in maintenance mode during the whole process (file backup, database backup, automatic upgrade, verification), so as to prevent customers from losing orders... and prevents you from losing clients. The module can disable your shop for you: Simply click on the "Click here to put your shop under maintenance" button. You can also choose to disable the shop yourself, using the shop's preference page:
- PrestaShop 1.4: enable/disable the shop in the main "Preferences" tab.
- PrestaShop 1.5: enable/disable the shop in the "Maintenance" page, under the "Preferences" menu.
- You de-activated or are not using the Caching features of PrestaShop. Indicates whether your shop's cache is enabled or disabled. You must disable it during the whole process. The module will not do it for you.
- PrestaShop 1.4: enable/disable the cache in the "Performances" page, under the "Preferences" tab.
- PrestaShop 1.5: enable/disable the cache in the "Performance" page, under the "Advanced parameters" menu.
- The PHP time limit is high or disabled (Current value: xxx). The automatic upgrade can be a lengthy process, as it needs to download the archive from prestashop.com, unzip it on the server, replace the currently installed files, then trigger the update itself. Hence, the PHP settings might be too low, and break the upgrade altogether, mid-process at worse. In this field, PrestaShop gives you an indication of the current PHP settings. Ideally, it should indicate "disabled".
All these indicators must be green for the upgrade to work. Otherwise, the upgrade button will not appear.
When your store is hosted on your local server (
Start your Upgrade
This section compares your version of PrestaShop with the latest stable one. You can quickly see whether you need to update or not. If you know that there is a newer version available than the one presented, you can trigger a version check by clicking the "Check if new version available" button.
By default, the update tool is set to update your store to the next minor version. This means that if you use a version from the 1.4.x branch, it will not suggest the latest 1.5.x version, but rather the latest 1.4.x version. Therefore, if you want to update from a 1.4.x version to the latest 1.5.x version, you must click on the "More options (Expert mode)" button. This will open a new section, named "More options (expert mode)", where you can choose the distribution channel to which you want to update.
This is also very useful if you want to check for a version other than a stable one (for instance, beta, RC or any other unstable version).
This section enables you to pinpoint exactly to which version you want to upgrade your current PrestaShop installation.
The options are:
- Channel. Choose the distribution channel that you want to use. The recommended selection is "Minor releases", which means "any stable release above the current one". The other options are:
- Major releases. The next stable releases from the latest branch: since the current branch is 1.5.x, the update tool would use the latest 1.5 version (as of this writing, v1.5.2).
- Minor releases. This is the default setting. Uses only the next stable release within the current branch: if you have PrestaShop 1.4.2, it will update your shop to v1.4.9, even if v1.5.2 is available.
- Release candidates. RC versions are deemed stable enough to be tested by the majority, but not stable enough to be the real release. Use at your own risks.
- Beta releases, alpha releases. These are development versions. Use at your own risks.
- Private release. Sometimes, the PrestaShop developers upload a private test version. If you have the right URL and hash key, you can update to this version easily using this channel. If you check the "Allow major upgrade" box, you indicate that are only interested in major releases.
- Local archive. To be used if you have downloaded the version you want to upgrade to in the correct local folder,
/admin/autoupgrade/download. Once you have selected archive in the drop-down selector, indicate the version number in the text field (be very exact!).
- Local directory. To be used if you have downloaded and uncompressed the version you want to upgrade to in the
/prestashopfolder must come directly from the archive that you downloaded.
- branch. Indicates if anything is available in the chosen channel.
- name. The name of the latest version in the chosen channel.
- url. The URL to the latest version in the chosen channel.
- md5. The hash check for the latest version in the chosen channel.
For the curious, the numbered differences between your current version and the latest version in the chosen channel.
In case you have make changes directly to the core files instead of using the overriding possibilities of PrestaShop, these lists can help you know if your changes are safe or not.
Nevertheless, you can improve the lifespan of your custom code by turning it into overriding files. See the developer documentation for more information.
- Backup my files and database. You must have your files backed-up, and the module will take care of this for you. You should never disable this setting, unless told to.
- Backup my images. You should let the module take care of your images too, in order to be able to do a clean re-install again by re-uploading your files.
These options enable you to have some control on the upgrade process:
- Server performance. Some shared hosted offer poor performance, which might hinder the performance of the upgrade process, or even make it fail. "Low" is thus selected by default, but if you know you have a powerful server, you can choose "Medium" or even "High".
- Disable non-native modules. It is recommended to choose "Yes" for this option, as some module might prove a hindrance when upgrading PrestaShop.
- Upgrade the "default" theme. The upgrade process overwrites the default theme with its latest incarnation. If you have made changes to the theme directly, you can protect these changes by choosing "YesNo". As a reminder, it is NOT recommended to edit the default theme! You should make a copy of the theme, and make changes to that copy.
- Upgrade the default e-mails. An update might bring new default e-mail templates. By default, the upgrade will replace the existing ones with the ones from the newer archive, and add the new templates. If you have customized your templates, it is recommended you keep them. You would then have to customize the new templates in order to fit the general style of your shop.
- Step-by-step mode. PrestaShop 1.5 Dev mode only. If enabled, the module will stop at each step to ask you for confirmation.
- Display PHP errors. PrestaShop 1.5 Dev mode only. If enabled, the module will displays PHP errors, which could help you discover server issues that would otherwise stay hidden from view.
The Upgrade process
Once all the indicators in the "pre-Upgrade checklist" section are green, the update button appears in the "Start your Upgrade" section, along with the URL from which the new version will be downloaded.
- Removed files: only the sample files are removed, such as empty override classes and controllers.
- Name of the backup archive: the name follows the
- Files added to the backup archive: all the remaining files of your current installation are put into the Zip archive.
- Database tables added to the backup archive: your files are important, but your whole catalog is stored in your database, and is therefore saved in the same archive.
- Files copied from the new archive: all the existing files are replaced by their new version.
- Merged translation files.
- Created, deleted, altered and updated database tables.
- Emptied temporary folders: if possible, the upgrader will try and delete the content of the cache folders.
When you upgrade from version 1.4 to version 1.5, your menus will not be arranged the way they would be if you made a fresh install.installation of version 1.5.
That is because PrestaShop 1.4 tabs got reorganized into 1.5 menus, and a lot of pages were moved around in order to create consistent menus. Additionally, the upgrader assumes that your 1.4 tab tabs may have been customized or moved around, either by a module or by your own action. Therefore, rather than breaking the existing settings, the upgrader takes the tabs as-is, and does not re-arrange them into the 1default 1.5 menu order.
If you want to change the position of options pages within a menu once you have updated to version 1.5, go the to "TabsMenus" page under the "Administration" menu, and start fiddling with positions.
Is everything working fine? Congratulations, you know have successfully upgraded your PrestaShop install!installation!
Follow these steps to solve the error, :
After you have done all this, start the autoupgrade process again.
Going back to the previous version: rollbacks
Sadly, not all upgrades are successful – which is the very reason why you should always back-up all your files and data, and why PrestaShop performs an additional backup of said files and data by itself (, which you should not always count on, obviously. Make your own backup first).. See the "Making and restoring your own backup" chapter of this guide for more information.
PrestaShop's own backup files are saved on your server, and if it turns out your update has gone badly, you can find them in the "Rollback" section of the configuration page for the 1-Click Upgrade module.
Backup files are created as soon as the upgrade process is started, and are available immediately in the "Choose your backup" drop-down list.
Choose the most recent one. The date and hour of the creation of the backup file are right within the name:
Vversion-date-hour-random, for instance "V18.104.22.168_20120907-114024-f85f41a" for a backup of a previous PrestaShop 1.4.9 installation, made September 7th 2012, at 11:40:24 AM.
Select the backup archive to which you want to roll back to, and click the "Rollback" button. As with the upgrade process, the whole interface disappears to only leave the "Activity Log" section and the "Rollback" section. You can follow the rollback process in the scrolling journal, and once it is finished, reload the page in order to check that everything is indeed back in place.
Going back to the previous version: restoring your own backup
This is explained in details in the "Making and restoring your own backup" of this guide: http://doc.prestashop.com/display/PS15/Making+and+restoring+your+own+backup.