Child pages
  • Managing Products
Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 63 Next »

 

You can manage the products in your shop using the "Products" page, in the "Catalog" menu.

Sections in this chapter:

Introduction to the product page

Tabs

In PrestaShop 1.7, the product page is organized in tabs:

  • Basic settings: it contains all you need to create a product quickly and easily. If however you need to add more details to your product, then you should have a look at the others tabs.
  • QuantitiesCombinations or Virtual product: define you product quantities and other stock-related options. When your product has combinations the tab will be renamed Combinations. This is where you manage all your combinations. On the other hand, if you have a virtual product, this is where you upload its associated file, if any.
  • Pricing: refine your pricing with specific prices or price per unit (among other pricing options).
  • SEO: manage the meta description or product URL to make sure it's optimized for search engines.
  • Options: additional functionalities to manage your product's visibility, its references, attached files or suppliers. It is also here that you can set up the customization.

Product Name

The first field to fill is the product name, which will appear in the search engine results and in your product sheet's URL by default. Next to the field you will find a language code, which enables you to choose the language into which you wish to edit or create the name.

 

You must give the product a name in at least the default language before you can save it. You won't be able to save until it has a name – and many other tabs require the product to be saved in order to be accessible.

Make sure to translate each field in every language that your shop supports. In order to do that, click on the language selector next to the product type field, and choose the language in which you wish to edit the product name.

 

Type of product

 

This second is an essential one: indicate whether the product is a pack (a combination of at least two existing products), a virtual product (downloadable file, service, etc.), or simply a classic, mail-sent product. For now, we will only explore the standard product with no combinations, and deal with products with combinations, packs and virtual products in their own sections of this chapter.

Language

You might have activated several languages in your shop, to sell in more countries. If you wish to engage with your customers abroad, all your content (product description, captions, etc.) should be translated in these languages.

To translate your product content in another language, just select with which language you would like to work next to the type of product selector. The product page will update with the content available in the selected language. You can switch from one language to the other without having to save your work in-between. Just make sure you are editing the content in the right language.

By default the product page will display content in your shop's default language.

To add new languages to your shop, go to the International section. You can either add just a language in "Translations" or add a localization pack in "Localization". You will find more information in the international section of the documentation.

 

Global Buttons

            • Sales. Redirects you to the "Product detail" page of the statistics dashboard ("Stats" menu), which gives you a graphic of both the visits to this product's page, and also its sales.
            • Product list. New in PrestaShop 1.7. Displays a list of all your products to allow you to quickly navigate from a product to another.
            • Help. Opens the contextual help in a column, with the page from the User Guide corresponding to the product page.

At the bottom of each page, there are several actions possible:

  • Delete (trash icon). Removes all the data for the current product and deletes it, including its images, combinations, features, etc.
  • Preview. Displays the front office page of your product. This is very handy, as it works even if the product is disabled.
  • Online / Offline. This is where you enable or disable your product. By default it is disabled, so your customers won't be able to see it in your shop.
  • Duplicate. Save the current product, then creates an exact copy of the current product and takes you to the new product page. This is very useful when you'd rather use the current product's data as a template for another new product, and not have to create every data of the new product by hand. For instance, two products might be very different, but could share the same associations, carriers or supplier settings.

    Don't over-duplicate!

    If you need to create different versions of the same product, because of its variety of colors, capacity, size, etc., then you should create product combination for the current product rather than duplicating it X times. See the "Combinations" option in the "Basic settings" tab, which is explained in the "Creating a product with combinations" section of this chapter.

  • Go to Catalog. This saves any change you have made to any of the data for the current product, and takes you back to the product list.
  • Add new product. This saves any change you have made to any of the data for the current product, and opens a new page to create a new product.
  • Save. This saves any change you have made to any of the data for the current product, and keeps you on the current tab. This is particularly useful when you want to switch tabs without losing your changes to the current tab, or in order to see your changes get applied immediately. 


Creating a product

 

Basic settings

The "Basic Settings" tab provides the main options required to create a basic product: in a few clicks you'll be able to create a new product. Fom there you can also browse the other tabs to add further details to your product.

Images

The image section is on the top-left part of the "Basic settings" tab. You should upload all the images for this product, including all of its combinations (color, size, shape, etc.).

To add one or more images to your product:

Drag and drop your images directly from your folder, or click on "select files" (or anywhere in the image section in fact) to search and open the folder containing your images. You can select as many images as necessary by keeping the Ctrl-key pressed while selecting files, or you can make your selection one by one. The default maximal size for an image file is set by PrestaShop according to your server's PHP settings. This size can be lowered in the "Images" preference page, "Product images" section.

Cover image

The uploaded images appear as thumbnails. The first one will be your default/cover image for the product. That cover image will also appear automatically on the product page of your shop.

You can change which image is your cover image by clicking on the image's thumbnail: the settings for this given image will appear. There you can check or uncheck "Cover image" to define whether the image should be the cover or not.

 

Zoom and Caption

When you click on "Zoom" the image will appear in its real format, in case you want to have a closer look at it.

Each image can have a caption: use it to briefly describe the image (and the product). If you have several languages, don't forget to translate it!

 

Once you have uploaded all your product images, you can modify their order by drag-and-dropping each image. You can also add more images by clicking on the "+" icon, or dropping it.


Summary and Description

Describing your product well is essential, both for the customer (the more information, the better) and search engines (it will help your shop appear in more search requests).

At the bottom of the screen, the two description fields each serve different purposes:

  • The "Summary" field enables you to write a short description that will appear in search engines and in the description for your product. 
    This field is limited to 400 characters by default: if you exceed that limit, PrestaShop will warn you with a message in red below the field. You can change that limit in the "Products" preference page, where you will find the "Max size of product summary" option.
  • The "Description" field enables you to write a full description of your product, which will appear directly on the product page. The text editor offers a wide range of options for creating visually attractive descriptions (font, size, text color, etc.).
    While this second field has no limits, there is such thing as too much content: strive to provide the essential information in a compelling way, and your product should be good to go.

Feature

Below the product descriptions, you can several options. The "Add a feature" option if for specifying your products' features (i.e. weight, material, country of origin, etc.).

When you create features and values (i.e. wool knit and micro-fiber materials), you assign them to the products when it is appropriate. This means that you do not have to fill out the features fields for each of your products but instead simply fill in the necessary values and apply them later.

PrestaShop's comparison engine relies entirely on product features: this is what gets compared.

Also, since product comparison works on a per-category basis, you should make sure that all the products in a given category do share the same features, with various values to be compared between each other.

Be aware that contrary to the combinations, these values do not change, and are valid for the general product (meaning: all your combinations will share these same features).

 

Adding a feature

Before adding a feature to a product, you must create it for general use in your shop. You should go to the "Attributes & Features" page of the "Catalog" menu for this.

Feature and feature value creation are explained in details in the dedicated section of the guide.

Assigning a value to a feature

We will assume here that you have already set all your features and feature values.

When clicking on "Add a feature", a drop-down menu appears, listing all of your shop's features. Select which feature you want to add. Next, you can either assign one of the pre-defined values (as set when creating the feature) if there are any available, or set a value manually in the "Customized value" field. 

If no value is available for a feature, the mention "No result found" appears.

If you choose to use a custom value, do not forget to set it for every language that your shop supports. Use the language code selector at the top of the page to change the language.

If there are pre-defined values available, they will appear in a dropdown list. Simply click it and choose the correct value.

Once you have set all the relevant features, save your changes to see them immediately applied in the front-page.

Remember: If a feature does not have any value assigned to it, it will not be taken into account for this product, and will not be visible on your shop.

Brand

The same way you can add a feature, you can add a brand. Click on "Add a brand" and choose a brand in the dropdown menu.

If the brand you want isn't available in the drop-down menu, go to the "Brands & Suppliers" page to create a new brand.

A product can only be associated with one brand. 

Related product

The "Add a related product" field gives you the option of choosing relevant products to associate with this product, to suggest them to your customers when they visit the product's page (if the theme supports it). Click on "Add a related product", type in the first letters of product and select it. The product is then added at the bottom of the field.

 

You can associate a product with as many other products as you deem necessary. Click on the trash icon to delete the product association.
An association goes one way only: the associated product will not feature an association to the current product in its setting page.

Accessories addition/removal is not automatically saved! Do not forget to click on the "Save" button.

Combinations

You will often sell the same product under different versions: they share the same overall name, but they might differ by their color, their capacity, their screen size, and other attributes. Most of the time, these attributes come together: you could have the red version of the product available with either 1 Gb capacity or 2 Gb, or with 12'' screen or a 15'' screen. This is why PrestaShop calls these versions "combinations": your stock of products can be made of several variations of a single product, which in effect are simply its attributes combined in specific ways.

If you need combinations for your product, select "Product with combinations". The "Quantities" tab of the product page will be renamed "Combinations" and will allow you to create your various combinations.

You cannot create combinations if you do not already have product attributes properly set in PrestaShop.
Also, you should not create combination for features that your customers should not be able to choose from.

Attributes creation is done in the "Attributes & Features" page from the "Catalog" menu, and is explained in details in this dedicated chapter of the documentation.

Quantity

Indicate how many products are available for sale.

This option will not be displayed if you're creating a product with combinations: quantities for combinations are managed in the "Combinations" tab. 

More quantity options are available in the "Quantity tab".

Price

Define how much you want to sell this product.

  • Price – Tax excluded. This is where you should set your price. It is independent of calculations, tax and other prices. Keep this field at "0" to use the default price.
  • Price – Tax included. Displays the price of the product with taxes included. You can edit the value, and it will automatically update the "Tax excluded" field according to the tax rule that you chose.
  • Tax rule. The tax applicable to the product. Choose between the different rates that you have registered. When changing the tax rule, the tax included price will change accordingly.

More pricing options are available in the "Pricing" tab. Whether you change your price in the "Basic Settings" or "Pricing" tab is just the same, as the tabs are synchronized.

Tax rules can be managed in the "International" menu, "Taxes" page.

 

Categories

The "Categories" section enables you to select in which category the product should appear. You can select more than one, but keep in mind that it is better for the customer if the category only contains equivalent and comparable products. Therefore, you should prevent from selecting root categories, and prefer child categories.
For instance, the "telephone" category can feature sub-categories of "brands" (Apple, Samsung, Nokia, etc.) and as well as "characteristics" (smart-phone, flip-phone, etc.). It is up to you to indicate the category most useful to your customers.

Associating existing categories

To associate a category to your product, you can either use the search bar, or expand the category list and select the one you want to associate.

Using the search bar. Type in the first letters of product and the bar will display all the matching categories and the path to access it. Choose your category and click on it. It will be shown in the "Associated categories" section.

Using the category list. By clicking on "Expand", you will see the category tree and from there you can select the categories you want to associate.

Main category

The "main category" selector is useful when an article is filed under several categories. It serves mainly to clarify which category to use in case your customer arrives at your site from a search engine, since the name of the category will appear in the product's URL.

 

Featured List

Checking the "Home" box enables you to highlight the product on your shop's homepage, provided your theme supports it. To remove a product from the Featured list, simply uncheck the "Home" box.


Creating a new category

 

If you feel you need to add a category, save the current state of your product before clicking the "Create new category" button. Category creation is explained in another section of this guide.

Click on "Create a category" : the category options will appear. Fill in the name of the category and select the parent category. By clicking on create, the new category will be created and it will automatically associated with your product.

Don't forget to go to the "Categories" page later to fill in the details for this new category. To read more about categories, go to the related section of the documentation.

 

A new category will not automatically appear in your shop's menu. To display it, you should edit the menu with the "Main menu" module (when using the default theme), or any custom module you may have to manage the menu.

 

At this point, you are done with the essential information for a basic product page. You can save it and have it immediately available for sale on your shop!
But keep reading, as there are many more details you can add to your product to make it more attractive to customers.

 

Quantities

Product quantities are managed in a single tab. PrestaShop will use this to determine when a product is soon out-of-stock or unavailable anymore.

Standard Product

For a standard product you only have two fields:

  • Quantity. Define how many products are for sale. It is the same value as the one in "Basic settings".
  • Minimum quantity for sale. You might prefer this product to be sold in bulk. Use this field to set the number of items to be sold in bulk. It means customer will be able to purchase this product only when they reach this minimum quantity.

Product with Combinations

The way it works is quite easy: the page presents you with a table of all the combinations for the current product (if there are no combinations, the table simply has a single row). It is up to you to set the initial stock for all the combinations.

For more information on product combinations, read the dedicated section at the end of the page.

Packs and virtual product have different stock settings, you will find all you need at the end of this chapter.

Availability preferences

Out of stock behavior

The "Behavior when out of stock" option enables you to set PrestaShop behavior when the product is out of stock:

  • Deny orders (the product is not available for sale anymore).
  • Allow order (in essence, you are doing pre-sales). 
  • Use default behavior (Deny orders). This third and default option simple uses the global default setting ("Preferences" menu, "Products" page, "Product Stock" section, "Allow ordering of out-of-stock products" option).

Labels

  • Label when in-stock. Enables you to display a message to your visitors when your product is in stock, for example "Item available". It reassures them that your shop can immediately send them the product.
  • Label when out of stock and back-order active. Enables you to display a message to your visitors when your product is out of stock but they can still order it (as set using the "When out of stock" selector), for example "Pre-order now!". It reassures them that your shop will send them the product immediately once it is in stock.

You can also configure the general settings applied to all of your products: the default option is to deny orders, but this can be modified under the "Products Settings" in the "Shop Parameters section" ("Allow ordering of out-of-stock products" option), which is fully explained in the "Understanding the Preferences" chapter of this guide.

 

Shipping

The "Shipping" tab enables you to give some precious details about your product's package. It isn't available in the case of a virtual product.

  • Package dimension (width, height, depth & weight). You should strive to fill each field, because knowing the exact size and weight of a package is not only useful to you, but PrestaShop can also direct specific sizes/weights to specific carriers automatically, based on these settings. The order's final price will appear to the customer once PrestaShop (or the customer) has selected a carrier.

     

    These values use the default weight, volume, distance and dimension units, as set in the "Localization" page of the "Localization" menu.

    These values do not have to be integers. If your products weight less than 1 lbs, you can simply use a period (.) to indicate the fractions:

    • 123 lbs
    • 1.23 lbs
    • 0.23 lbs (equals 3.68 oz)
    • etc.

  • Shipping fees (Additional shipping fees). This can prove very useful to you for specific products that are particularly tricky to package, or really heavy.
  • Available carriers. You can choose to have the current product only be shipped by a selection of carriers. If no carrier is selected then all the carriers will be available for customer orders.

Pricing


Retail price

The price of your product before taxes.

  • Price – Tax excluded. This is where you can set an arbitrary price, independent of calculations and regular prices. Keep this field at "0" to use the default price.
  • Price – Tax included. Displays the price of the product with taxes included. You can edit the value, and it will automatically update the "Pre-tax retail price" field according to the tax rule that you chose.
  • Price per unit (tax excl.). The unit price for the product at the time of the addition. This is for valuation purpose.
  • Tax rule. The tax applicable to the product. Choose between the different rates that you have registered. A link will redirect you to the Tax rule pages if you wish to make some changes. Read more about tax rules in this section.
  • Display the "on sale" icon on the product page and in the text found within the product listing. Check that box to show that your product is on sale, both on the product page and in the text on the product listing. An "On sale" icon will appear under the product. You can modify this logo by changing the following file: themes/default/img/onsale_en.gif
  • Final retail price. This price, including the discount taken, will update as you type.
 

You can fill out the "retail price with tax" field and choose the tax rate to apply, and the field will automatically calculate the pre-tax retail price. The opposite operation is also available.

Cost price

Enables you to instantly know your wholesale, factory price, and thus compare it to your selling price in order to easily calculate your profit.

Specific prices: Managing Quantity Discounts

You can change the total price of the product depending on the quantity of products your customer buys, the user group, the country, etc. This is done with the "Specific prices" section of the "Pricing" tab. Click on the "Add a specific price" button to reveal the creation form.

 

This is a very easy way to create a discount price for this product (and all its combinations).

Click "Add a specific price", and a form appears.

  • For. This enables you to be very specific about the various groups to which this price applies, including currencies, countries and even your customer groups (which we'll discuss in a later chapter).
  • Customer. You can choose to be even more specific and directly set at who the discount you are creating is targeted. Start typing the first letters of the clients' first name or last name, and select the ones you want.
  • Combination. You can choose to have this specific price apply to all of the product's combinations, or only one. If you wish to apply to more than one combination but not all of them, you will have to create a specific price for each combination.
  • Available from/to. Here you can define a range of dates between which the discount price is active. Clicking each selector will open a calendar, simplifying the process.
  • Starting at [] unit. Contains the value from which the discount should be applied. Default is "1", which means any quantity.
  • Product price (tax excl.). This is where you can set an arbitrary price, independent of calculations and regular prices. Keep this field at "0" to use the default price.
  • Leave initial price. Check this box to reset the "Product price" field and prevent yourself from editing it.
  • Apply a discount of. The discount that will be applied once the client has chosen a quantity of product. Use the selector to set the type of discount (either a specific amount in the default currency, or a percentage of the default price).

Once you have chosen your values click on "Apply": the summary of your discount settings appears below. The discount will be immediately visible on the store.
If you wish to delete a value, click on the trashcan icon in the table.

If you want to build more complex discounts, go read about the "Discounts" menu in the   "Managing Discounts" chapter of this guide.


 

Priority management

A customer might fit into multiple prices or discount rules, even when you have set detailed prices and quantity discounts, with custom groups and shops (if in a multistore context). PrestaShop therefore uses a set of priorities in order to apply a single price rule to such customers. You might want the user group to be more important than the currency, for instance.

You can change PrestaShop default settings using the "Priority Management" section.

Image

The default order of importance is:

  1. Shop (when in a multistore context).
  2. Currency.
  3. Country.
  4. Group.

A checkbox at the bottom enables you to update the settings for all products. If the checkbox remains unchecked, then your changes only apply to the current product.

SEO

To improve your product listing as well as increase your store's visibility we suggest that you carefully fill out the various SEO fields: meta titles, meta descriptions, and keywords and friendly URLs.

"SEO" itself stands for "Search Engine Optimization. Read more on Wikipedia: http://en.wikipedia.org/wiki/Search_engine_optimization

Get to know the best SEO practices for e-commerce! Download and read PrestaShop's free "Complete Guide to SEO": http://www.prestashop.com/en/white-paper-seo

To access the product's SEO information, go to the "SEO" tab.

Image

 

Search Engine Optimization

The fields in this page enable you to directly optimize your catalog's visibility on search engines.

  • Meta title. This is the most important field, as the title that will appear on all search engines. Be very factual: you must convince the search engine user to click your link, not one from another site. Make sure the title is unique to this product within your site.
    • Good example: "Levi's 501® Original Jeans - Tidal Blue - Original Fit".
    • Bad example: "Item #02769869B bestseller".
  • Meta description. A presentation of the product in just a couple lines (ideally, less than 155 characters), intended to capture a customer's interest. This will appear in results for some search engines, depending on the search request: some search engine might choose to display the searched keywords directly in the context of the page content. Make sure the description is unique to this product within your site.
  • Friendly URL. This is another extremely important field. It enables you to rewrite the web addresses of your products as you wish. For example, instead of having an address such as
    http://www.myprestashop.prestashop.com/index.php?id_product=8&controller=product
    you can have:
    http://www.myprestashop.prestashop.com/8-name-of-the-product.html.
    All you need to do is indicate in the "Friendly URL" field the words that you wish to see appear instead of the default name, separated by dashes.
    The "Reset URL" button makes it easy to produce a proper friendly URL based on the product name. Once generated, you can edit the URL produced if necessary.

Friendly URLs will only work if URL rewriting is enabled. You can do this in "SEO & URLs" preference page (in the "Traffic" menu), in its "Set up URLs" section.

You will find more information on the "SEO & URLs" preference page in the "Traffic" chapter of this guide.

 

Redirection page

blabla

  • No redirection (404). Blabla
  • Permanent redirection (301). Blabla
  • Temporary redirection (302. Blabla

Options

Visibility

You can further choose to have the product available through different channels:

  • Everywhere. Customers can get to the product by browsing the catalog, search for the product's name, or directly using its URL.
  • Catalog only. Customers can get to the product by browsing the catalog or directly using its URL.
  • Search only. Customers can get to the product by searching for its name or directly using its URL.
  • Nowhere. Customers can only get to the product using its URL. They won't find it by browsing through the catalog or by searching for its name. This is great for creating private products, that only a few trusted visitors can access, even temporarily (you can change this setting at any time).

Options. A couple of specific options.

  • Available for order. If you uncheck this box, customers will not be able to add this product to their cart. This makes it more like a single-product Catalog mode (in comparison with the "Catalog mode" preference).
  • Show price. If the "available for order" option above is unchecked, you can either choose to display the product's price nevertheless (even though visitors won't be able to buy it), or choose to not display it.
  • Web only (not sold in your retail store). If your business does have brick-and-mortar stores, this option will prove invaluable when a product is only sold online, not in store – this prevents customers from checking a product price online, then come to your store hoping to buy it directly, and thus avoid shipping cost.

Tags

Blabla

Condition & References

Condition. Not all shops sell new product. This option enables you to indicate the condition of the product:

  • New. The product is brand new, sealed in its original packaging.
  • Used. The product has been sold at least once before, and probably used by someone else (second hand). It should come in its original packaging, which might be closed with tape.
  • Refurbished. The product has been returned for various reasons ("scratches, dents or other forms of cosmetic damage which do not affect the performance of the unit"). Read more on Wikipedia: http://en.wikipedia.org/wiki/Refurbishment_%28electronics%29.
  • Reference code. This is your own internal reference. It might be a number, or its reference from the storage location or its supplier, or anything that makes it unique.
  • ISBN. Blabla
  • UPC barcode. Blabla
  • EAN-13 or JAN barcode. These are the numbers of the product's barcode, which are used worldwide in order to identify it. You can use either an EAN-13 or a JAN number.

 

Customization

PrestaShop makes it possible for your customers to customize the product that they will buy.

Example: You are a jewelry retailer and your customers have the possibility to engrave their jewelry with a text or an image. Your customers can submit the text and/or the image when they place their order.

The advantage of this function is that it offers your customers a personal service, which they will without a doubt appreciate!

Let's look at how to configure this function. Click on "Add a customization field" to indicate what type of context (file and/or text) can be personalized.

  • File fields. Puts the indicated number of file upload buttons on the order page. Each button accepts only one file, so put as many field as you allow your customers to upload.
  • Text fields. Puts the indicated number of text fields on the order page. You can add as many text fields as necessary.
    Example: If you allow your customer to use a 5-line text with each line limited to 14 characters, you can add 5 fields and indicate the number of allowed characters in the field's label. You cannot limit the number of characters in the string.

Once you have added the needed number for each field, click "Save and stay". The page will reload and display as many text fields as necessary. Fill every one of them with the appropriate public label: this will be an indicator for the customer, so be very specific about what you expect.

For instance, if you allow images for a book cover, you could use the following:

  • "Front cover (20.95 x 27.31 cm, color)".
  • "Back cover (20.95 x 27.31 cm, black and white)".
  • "Spine (20.95 x 1.716 cm, color)".

Same for text: if customers can engrave words to a product, you could use the following:

  • "First line (24 chars)".
  • "Second line (24 chars)".
  • "Last line, signature (16 chars)".

Removing fields. If in the end you added too many fields, simply change the number of needed fields for each of the two types and click "Save and stay". The page will reload with the right number of fields, with the first ones preserved.

Once all the label fields have been filled, do not forget to save your changes.

On the customer's side

Once a product has customizable properties set, its front-end product page has a new tab, next to the "More info" tab: "Product customization".

The customer must choose the file(s) and/or add some text and save them before they add the product in the cart.

The custom image(s) and text(s) will appear in the final cart.

The rest of the purchase process is the same as usual.

On the merchant's side

Once the order has been validated by the customer, the merchant gets a notification of the order in the back office.

He can then check on the order, which will indicate the image(s) and the text(s) in the list of products, for each product. The merchant then simply has to download the image(s) (simply by clicking on the image in the order) or copy/paste the text and use that in its customization tool.

The rest of the order and delivery process is the same as usual.

 

Attached files

PrestaShop enables you to make some files available to your customers before their purchase.

For example, let's say you sell electronics, and you would like to urge your customers to read a document on how a product works. You can upload a document for that purpose.
You could also simply have the product's PDF manual directly available for download right on the product page.

Adding an attachment is really quick:

  1. Fill out the file name of your attachment (it doesn't have to be the same as the original file name).
  2. Give it a description. This will help you distinguish between your uploaded files with certainty.
  3. Click on "Add file" to select a file on your computer to upload. As soon as you choose the file, PrestaShop uploads it, then displays it in the list
  4. The attachment appears in the "Available attachments" list: you have to select it then click on "Add" to move it to the "Attachments for this product" list.
  5. Save your product with either the "Save" button or the "Save and stay" one.

Now the "Download" tab will appear on the product's page (if the theme supports it), and your customers can download the file(s) that you just uploaded.

If you need to remove an attachment, select it in the "Attachments for this product" selector and click on the "Remove" button. The file will be moved to the "Available attachments" selector if you need to set it back online later on.

You can view all of your store's attached files, add some more and remove some, by going to the "Attachments" page under the "Catalog" menu. This also makes it possible to use the attachments that you already uploaded for other files: if you need to apply the associated one file with many products, you will thus only have to upload it once.

 

Suppliers

Indicating the product's supplier is not really important to your customers (very much less so than its brand in any case), but it may turn out to be an essential part of your own internal management, not the least when managing your stock: you simply need to know who you bought the product from. The supplier of the current product is to be set from the "Suppliers" tab on the left.

 

You cannot use this feature if you do not already have at least one supplier registered in your shop. Suppliers are created from the "Brands & Suppliers" page, under the "Catalog" menu.

The complete supplier registration process is explained in details in the current chapter of this guide.

Associating the current product with one or more suppliers is really easy: simply check the box corresponding to the supplier, and save your changes.

Supplier reference(s)

 Blabla

 

There are many more product-related options in the "Products" page from the "Preferences" menu:

  • Number of days for which the product is considered 'new'.
  • Default product order.
  • Enable advanced-stock management.
  • etc.

You should really check that these global settings are set as you wish.

 


Creating a product with combinations

 

Blabla

Creating a virtual product

 

Your shop may feature (partly or exclusively) virtual products – that is, products that are not shipped, but rather downloaded: entertainment tickets, e-books/PDF files, real-life services...
PrestaShop makes it easy for you to create a virtual product

The process to do this is similar to the one for creating a simple product:

  • Go to the "Products" page, under the "Catalog" menu.
  • Click the "Add New" button.
  • From the "Information" tab on the left, change the product type to "Virtual Product".

The tabs on the left change:

  • The "Virtual Product" tab appears, to which you will be redirected as soon as you change the product type.
  • The "Shipping product" tab disappears.

The new tab only features one option at first: it asks if the virtual product you are creating has a file attached (i.e., if your customer will pay to download something).

  • If not, leave it at that: you are selling a service, and nothing needs to be downloaded.
  • If yes, click the "Yes" option.

When you click "Yes", PrestaShop opens a new form within the tab, from which you can upload the file you intend to sell:

  • Filename. The name of the file. This field is automatically filled after the file has been uploaded. It is not recommended to change it to another value.
  • File. Click the "Browse" button to find the file on your hard drive. As soon as you have selected a file, the upload begins.

    The maximum file-upload size setting depends on your server's settings, and cannot be increased from PrestaShop.

    If you have access to your server's php.ini file, these are the values you should change:

    • upload_max_filesize = 20M
    • post_max_size = 20M

    If you do not have access to the php.ini file, contact your web host about this.

    You should compress your file in zip format, in order to avoid the browser misinterpreting .exe or .jpg file formats. Browsers automatically download zip files for the customer, no question asked.

    If you are selling a high resolution image, uploading it using this form does not prevent you from uploading its thumbnail in the "Images" tab on the left.

  • Number of allowed downloads. You can set the number of time the file can be downloaded once the customer has bought it. You might prefer to limit this to 1, or 5. If you want to keep it unlimited, set the text field to 0.
  • Expiration date. Virtual files can be of promotional nature, or lose their selling value after a certain date. If so, you can set the expiry date after which the product will not be available on your shop anymore. Leave it blank if there is no expiry date.
  • Number of days. You can set the number of days after which the download link becomes non-functioning. If there is no limit, set the text field to 0.

Once you are done with the "Virtual Product" tab, you can edit all the other available tabs as if you would for a regular product.


Creating a pack of products

You may wish to sell a pack of products made of several items. I.e.: a computer start-up pack composed of the computer itself, a monitor, and a printer. PrestaShop makes it easy for you to create a "pack" product and add other products from your catalog to this pack.

Packs enable you to simplify preparing orders. They also allow customers to take advantage of special prices and offers.

You cannot currently add combinations or virtual products to a pack.
If you need to have packs with combinations, you will have to create single products for each combination. This is a known limitation that will be fixed in a coming version of PrestaShop.

You cannot add an existing pack within a new pack, or import the content of an existing pack into a new pack.

The process to create a pack is similar to the one for creating a regular product:

  1. Go to the "Products" page, under the "Catalog" menu.
  2. Click the "New product" button.
  3. Next the product name at the top, change the product type to "Pack of existing products ".

This will change two things:

In "Basic settings" you can choose which products are part of the pack

In "Quantities" you can select how stocks should be handled.

Adding products to your pack

  • The first field is used to search for products that are already registered in your shop.
  • The second field is used to indicate the quantity of chosen product should be added to the pack.
  • The button adds the product to the pack.

You can add as many products as you would like to the pack.

 

You can remove a product from the pack simply by clicking the trashcan icon next to it.

Managing pack quantities (A REPORTER EN 1.6)

When you are creating a pack of products, PrestaShop needs to know how to handle the stock. You must choose one of the following options:

  • Decrement pack only (default behavior). When a pack is sold, only the stock for the pack will be impacted.
  • Decrement products in pack only. When a pack is sold, only the stock for each product will be impacted.
  • Decrement both. When a pack is sold, both the stock for the pack and the stock for each product will be impacted.
  • Default behavior. This is the default behavior as set at the shop level in your Product Settings. By default you will have "Decrement pack only" but it will change according to your choice.

 

Once you are done with the "Pack" tab, you can edit the content of all the other available tabs as if you would for a regular product.

 

 

 

  • No labels