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Development Troubleshooting

If your module does not work as expected, here are a few ways to find help.

Make sure your code is valid!

PrestaShop has built a special online tool to help you discover possible issues within your code.

You can access it here:

Make sure to validate your module before you submit it to the Addons marketplace! Indeed, the Addons team will refuse to accept a module that is not at least valid.

PrestaShop official forum

Join our forums at, and search for an answer using the relevant keywords. If your search needs refining, use the advanced search form. And if your search doesn't yield anything useful, create a new thread, where you can be as wordy as necessary when writing your question; you will need to register first.

Some forums keep certain threads pinned on top of all threads; they contain some useful information, so be sure to read them through.

Our bug-tracker

If it turns out your issue stems from a PrestaShop bug rather than your code, please do submit the issue in the PrestaShop bug-tracker: (you will need to register). This enables you to discuss the issue directly with the PrestaShop developers.

Official PrestaShop websites



Official website for the PrestaShop tool, its community, and the company behind it.

Marketplace for themes and modules.

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