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Table of Contents

First steps with PrestaShop 1.

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7

You must spend a good amount of time making sure every part of your future online shop is properly set up, secured, validated and ready for business.

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Deactivating your shop means making sure that no one can access it while you are busy making changes, creating products, settings prices and taxes, installing payment modules and a new theme, setting carriers... This is called "putting your shop in maintenance mode".

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In your back office, go the "Preferences Shop Parameters / MaintenanceGeneral" page. This page features two Maintenance options are on the second tab and it features three simple settings:

  • Enable Shop. Simply set it to "No", and your front-end will display the maintenance page to your visitors, which simply states that your shop will soon be back online.
  • Maintenance IP. This is where you must put your own IP address, so that you can still get access to your front page, and browse your shop as if it was available to all. This is a must-do every time you put your shop in maintenance mode, as you will always need to browse your front-end so as to make sure everything is in place as intended. 
    Simply click on the "Add my IP" button. You can add more IP addresses by separating them with commas.
  • Custom maintenance text. New in 1.7. You can now display a message of your own on the maintenance page, to inform your visitors when the site will be back for instance.

Tip

If you have already decided what your theme and products are, you can simply put your shop in Catalog mode. This means that customers can browse your shop, but no price will be displayed, and they won't be able to add anything to their cart until you disable the Catalog mode.

You can activate the Catalog mode by going to the "Preferences Shop Parameters / Products Settings" page, where it is the first option.

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Delete the content of the default shop

The default installation features a handful of products – mainly women's clothing. Their only use is to help you explore the organization of a real store. After you've learned the intricacies of the ties between products, categories, orders and customers, you should delete all these items in order to start your shop with a clean slate.

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You must therefore delete all the default data, which means:

  • products and their...
    • categories
    • attributes
    • features
    • manufacturers
    • suppliers
    • image mappings
    • tags
  • orders
    • order messages
  • customers
    • customers shopping carts
  • carriers
    • price ranges
    • weight ranges
  • contact & stores (delete or adapt to your business' needs)
  • CMS pages Pages (delete or adapt to your business' needs)

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  1. Go to the "Modules > Modules & Services" page.
  2. Find the "Database Cleaner" module and click its "Install" button.
  3. You are directly taken to its configuration page (if not, click its "Configuration" button)Click its "Configure" button.
  4. Read and accept the warning, then click the "Delete Catalog" button: it will delete all your products and their attributes, manufacturers, etc.
  5. Read and accept the warning, then click the "Delete Orders & Customers" button: it will delete all your customers and their orders, carts, etc.
  6. Click the "Check & fix" button to refine your database integrity constraints.
  7. Click the "Clean & optimize" button to reorganizes the physical storage of table data and associated index data, to reduce storage space and improve I/O efficiency when accessing the tables.

THERE IS NO WAY BACK. Be sure to only click these buttons if you do intend to wipe your database from its default content.

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You should pay attention to the following settings, most of which are important because they are displayed on in the front office, and therefore in plain sight of your customers.

Tip

Some of these settings require you to configure a module instead of changing one of PrestaShop's preferences.

Configuring a module is easy:

  1. Go to the "Installed Modules" page under the "Modules" menu.
  2. Type the name of the module (or part of it) in the module search box. It should display results as you type.
  3. When the module is found, click its "Configure" button, and follow the instructions.

For each module presented here, you should read their documentation for more information.

Setting

Description

Where to find it

Shop name

Defines your brand, most notably on search engines (Google, Yahoo!, Bing...).

"PreferencesShop Parameters" menu, "Store ContactsContact" page, "Stores" tab, then in the "Contact details" section, edit the "Shop name" option.

Shop logo

Defines your brand visually. The default logo says "YourLogo" as an incentive to use yoursClassic", which is the name of the default theme.
Displayed at the top left of every page of your store, as well as in your invoices and other automatic e-mails.

"PreferencesDesign" menu, "ThemesTheme & Logo" page, "AppearanceYour current theme" section, then change the various default images to your logo.

Default shop currency

The currency in which you want to set the default price for your products.

"LocalizationInternational" menu, "Localization" page, "Configuration" section.
If the currency is not available, you must import a localization pack for its country first: use the "Import a localization pack" tool from the same page.

Customer service info

A block Shop information

Several blocks presenting the phone number for your customer serviceshop, and a button to send you an e-mail.
Displayed in the front office's right column.

"Contact block" module.

Company info /
Contact info

A block presenting your contact address, the phone number for your customer service, and a link to send you an e-mail.
Displayed in the front office's footer.

"Block contact info" module.

Advertising

A block presenting an image with a link to another site.
Displayed in front office, left column.

"Advertising blockyour contact address and the email for your shop. These are displayed at various places in the front-offices.

The information comes from "Shop Parameters" menu, "Contact" page, "Stores" tab, then in the "Contact details" section.

To disable it, refer to the "Contact information" module.

Image slider

The slider presents several images, scrolling one after the other. It is a strong visual signature for your store and products.
Usually placed front and center of the homepage

"Image slider for your homepage" module.

CMS pagesPages

The content of static pages, such as "About Us", "Delivery", "Legal Notice", "Terms and Conditions", and "Secure Payment". Some of them have default content, which you should adapt to your business; some others are empty, and you should paste your own text.
Displayed in the "Information" block in the left column, and in the "Information" section of the footer.

"PreferencesDesign" menu, "CMSpages" page, then edit and create pages at will.

Social networks

A block presenting three links: several icons to follow your company 's Facebook page, your company's Twitter account, and the RSS feed for your company's blog (or "current events" site).
By default, all these links lead to the PrestaShop company's own sites. It is important that you change it to your own.
Displayed in the "Follow us" section of the footer.

"Social networking block

on social media. It won't display by default, so make sure you enter your social media links on the module.
When active, displays in the footer, right column.

"Social media follow links" module.
Social media sharingOn each product page, 4 buttons to share the page's URL on social media: Facebook, Twitter, Google + and Pinterest."Social media share buttons" module.
Top menu

The top of the default theme uses a top menu to indicate categories that the visitor can go to, as well as links to other locations

– for instance, the default installation has a "Blog" link which sends the use to the official PrestaShop blog."Top horizontal menu

.

"Main menu" module.
ReassuranceOn the product page, a block allows you to display some reassurance details. Use it to give some details about your return policy ("Free returns!"), your security policy ("Secured payments"), etc., so that visitors will feel it's safe to order from your shop."Customer reassurance" module.

Homepage content

The default theme contains a lot of demo content: texts, images, links, etc. If you intend on using that theme for your own store instead of buying your theme, you should make sure to remove all the default content first.

"

Theme configurator

Banner" module:

this module handles a lot of things on your theme. Mainly, it enables you to switch some feature off and on (social sharing buttons, top banner, payment logos, etc.), and perhaps more importantly, it lets you easily add/change images on your home-

change the image at the bottom of the home page.

"Custom

CMS information block

text blocks" module:

this module helps you manager the two last blocks

display your own messages at the bottom of the home

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page,

right before the footer: the "Free shipping etc." one and the "Custom block" one

below the banner.

Other modules available in "Installed Modules", "Theme modules" section will help you define the various settings for your front office, make sure you check them all!

Legal complianceSome countries require you to give specific information to your customers, regarding your various policies. The "Legal compliance" module is here to help.Please read the "Complying with the European legislation" page to know more about the changes you should make.

These are the most visible default settings on your front-end – at least with the default theme.
The "Where to find it" column enables you to see where you can find the interface to change these aspects of your store. This user guide will provide you with more details for each interface.

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PrestaShop is able to work with many languages, both on in the front office and the back office. As soon as more than one language is enabled in your back office, each back office text-field is accompanied with a language code selector, which indicates the current language, and which you can click in order to choose another language in which to write that field's content.

Info

The product page is functioning a bit differently. You won't find a language selector for each text field, but rather a general language selector at the top of the page. Once you've selected a language you can then change the all the contents in this language. Make sure you're editing the right one!

 

By default, PrestaShop is installed with two languages: the one used when installing the software, and Frenchthe one attached to the default country at installation (if different). To manage the currently installed languages, go to the "Localization / Languages" page from the "International" menu. It presents you with a table of the available languages.

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The currently enabled language(s) have a green "Yes"check mark, while the others have a red "No"cross. Click on a "Yes" checkmark to disable the selected language; click on a "No" cross to enable it back.

Info

You can install and enable many languages if you think your shop needs them, but be aware that you will have to translate your content for all of the enabled languages: product names, descriptions, tags, category names and descriptions, static content (CMS pages), module settings, etc.

You can easily import many more languages in the "Localization International / LocalizationTranslation" page ("Add/update a language), and then enable them in the "Localization / Languages" page.

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To create a new employee account, go to the "AdministrationAdvanced Parameters" menu, select "EmployeesTeam" page, and click the "Add new employee" button. Give it a name, such as "Martin Doe" or "Shipping handler", and save. 
An account can be used for as many people as needed – but we do advise you to create one for each helping person.

Now that you have a proper account for this employee, you should give that account specific permissions, tailored to the employee's tasks. By default, a new profile cannot do much. It is up to you to set exactly the parts of your shop to which that profile should have access. It can be a tedious task, but it is an important one.
To assign permissions to an employee account, you must use the "Profile" option in the account creation page: this menu lets you pick the account's profile (SuperAdmin, translator, etc.)

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You can edit these permissions this way: go to the "Administration" menu, select "Permissions" tab, and select the profile you want to change. A long list of permissions appears: edit them at will. Your changes are saved automatically.

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Configure your payment methods

Your shop is meant to earn money, and this can only become a reality if you use at least one payment module. Several modules are already available in the default install, which you can install and configure (from the "Installed Modules" page under the "Modules" menu, in the "Payments & Gateways" category), and create restrictions for them (in the "PaymentPreference" page under the "ModulesPayment" menu). Many payment modules require you to first set up an account on the service they were built for.

See the "Payment" section of the "Making the Native Modules Work" chapter of this guide in order to learn about them all.

You can also install other payment modules, downloaded from the Addons marketplace: http://addons.prestashop.com/en/4-payments-gateways-prestashop-modules

Info

Check and bank wire are the only two payment methods which are enabled by default. If you choose to keep them, you need to configure them with your information: check order and address, account owner, bank details (IBAN, BIC, etc.).

These payment methods are configured through the "Bank Wire payment" and "Payment Payments by check" modules, which you can find in the "Payments & Gateways" category of the modules listInstalled modules" page.

Configure carriers and shipment

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Note

Merchandise return is not enabled by default. If you want to allow your customers to return products and get a refund or a voucher, you can do it in the "Merchandise return (RMA) options" of the "Merchandise returnreturns" page, under the "OrdersCustomer service" menu.
Merchandise return is returns are explained in the "Managing Ordersthe Customer Service" chapter of this guide.

Choose your theme

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You can and should customize some of the theme's aspects, most notably its logo in various situations (header, mail, invoice, etc.). This is done using the "ThemesTheme & Logo" preferences page, which you can find under the "PreferencesDesign" menu.

Choose your modules

PrestaShop comes bundled with more than a hundred modules. These are very varied: analytics, front office features, payment, shipping... You should explore the available modules in full, in order to know which ones you might want to enable, and which you'd rather keep disabled.

See the "Managing Modules" and "Making The Native Modules Work" chapters of this guide in order to learn about them all.

You can also find many other modules on the Addons marketplace: http://addons.prestashop.com/en/2-modules-prestashop

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Create your products and product categories

This is described in details in the "Adding Managing Products" and Product "Managing Categories" chapterchapters.

Create your static content

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Some pages already exist, but their content should really be triple-checked, as they can have a lot of impact on your shop's legal status, among other things.

The default pages are "About Us", "Delivery", "Legal Notice", "Terms and Conditions of use", and "Secure Payment". Some of them have default content, which you should update; some others are empty, and you should paste your own text.
To edit these pages, go to the "PreferencesDesign" menu, click the "CMSPages" page, then choose the page you want to edit, or create new ones.

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Now that you have product categories and CMS static pages, you should arrange them in a logical and compelling way in the top menu.

This is done using the "Top horizontal Main menu" module: go to the "Installed Modules" tab of the "Modules" page, type "menu" in the module search form, and you should find the module. Enable it if it is disabled, then configure it: remove the pages or categories you deem unnecessary, add other pages, and move the content around, until you are satisfied with your menu's hierarchy.

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Now that all is set and done, you can finally open your shop to the public.

Go the "Preferences Shop Parameters / MaintenanceGeneral" page, and change the two options in the "Maintenance" tab:

  • Enable Shop: set it back to "Yes".
  • Maintenance IP: remove your IP from the list. This is optional: your shop will still work if you leave the field as it is.

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