Child pages
  • Order Messages

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  1. Select the pre-written message.
  2. Edit it if needed, in order to tailor it to the order or the customer.
  3. Enable the "Display to customer?" option.
  4. Click "Send message".

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Your customer will receive the message on the email address associated with this account. To follow-up on the conversion, go to "Customer Support" page, in the "Customers" menu.