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One of the great features of PrestaShop is the ability to create an order directly from the back - office. For instance, this is tremendously useful when a customer wants to buy a product but does not succeed, and you need to take the hand and make the order while on the phone or during an e-mail conversation with the customer.
Clicking "Add new order" opens a new page with a single text field, labeled "Search customers". When creating a new order through the back - office, your first task is to associate that order with a customer. Type the first letters of the customer first name, last name or e-mail address, and PrestaShop will display the matching accounts.
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