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Tasas en función del transportista, zona geográfica y rangos
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Having correct shipping fees is very important, so make sure not to skip this setting – unless of course if you only sell downloadable products. |
Once you have created all your carriers and set all the weight and price ranges for these carriers (with the "Carriers", "Price Ranges" and "Weight Ranges" pages under the "Shipping" menu, which are fully explained later in this chapter), it is high time to set their shipping fees per zone/range.
When selecting a carrier in the drop-down menu, PrestaShop displays a table with all the weight ranges and geographical zones that were set for this carrier, along with the shipping fee for each, tax excluded.
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Carrier's weight ranges are set in the "Weight ranges" page of the "Shipping" menu. Carrier's geographical zones are set in the carrier's own setting form, in the "Carriers" page of the "Shipping" menu. Both ranges and zones must be configured in their respective pages in order to have this fee assignment tool work properly. |
The default value is "0.00", which is certainly not what you will want to leave as this pretty much means "free shipping, whatever the weight". You must therefore precisely set the shipping fees for each zone and range, as provided by the carrier itself, or as estimated by you. For instance, if you are sending packages from the US, the fee to Europe might be double or triple the domestic fee.
An empty field has a real impact on the availability of the carrier in the matching zone:
- If the fee per range is the same for all zones, simply fill the field for the "All" row, and leave the others empty.
- If the carrier does not ship to a certain zone for a given range, leave that field empty.
If the selected carrier does not have any range set, PrestaShop will let you know with the message "No ranges set for this carrier". You then must create at least one weight range for this carrier, or else you will not be able to set its shipping fees.
You must perform this for all of your carriers: click the tool's "Save" button when you are done entering your fees for the selected carrier, then choose another carrier in the dropdown list in order to set that carrier's fees for its own range and zone settings.
Creating a New Carrier
In this section, we are going to create a complete carrier, from A to Z. You can create as many carriers as you wish.
If one carrier has different shipping services, you should create as many carriers in PrestaShop, and differentiate them with their names.
Many of the details asked by PrestaShop's forms should be provided by your carriers once you have set up an account or are under contract with them directly. Check with them in order to make sure everything is configured correctly.
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Tener los gastos de envío correctamente establecidos es esencial, así que asegúrese de no saltarse esta configuración – a no ser, por supuesto, que sólo venda productos descargables. |
Una vez que haya creado todos los transportistas y tenga establecidos todos los rangos de precios y de peso para estos transportistas (utilizando las páginas "Transportistas", Franja de precios" y "Franja de pesos" disponibles bajo el menú "Transporte", las cuales serán explicadas posteriormente con detenimiento en este capítulo), será la hora de fijar sus tarifas de envío por zona/rango.
Al seleccionar un transportista en el menú desplegable, PrestaShop muestra una tabla con todos los rangos de peso y las zonas geográficas que se establecieron para este transportista, junto con los gastos de envío para cada una de estas, impuestos excluidos.
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Los rangos de peso para los transportistas se establecen en la página "Franja de pesos" del menú "Transporte". Las zonas geográficas para los Transportistas se establecen en el propio formulario de configuración del transportista, en la página "Transportistas" del menú "Transporte". Los rangos y las zonas deben ser configurados en sus propias páginas con el fin de tener esta herramienta de asignación de tarifas funcionando correctamente. |
El valor por defecto es "0.00", que ciertamente no debería coincidir con sus necesidades, ya que esto realizaría un "envío gratuito, para cualquier peso". Por lo tanto, debe establecer con precisión los gastos de envío para cada zona y sus rangos, conforme a lo previsto por el propio transportista, o según lo estimado por usted. Por ejemplo, si va a enviar paquetes desde EE.UU., la tarifa de envío para Europa podría llegar a ser el doble o el triple de la tasa nacional.
Un campo vació tiene un impacto real sobre la disponibilidad del transportista en la zona correspondiente.
- Si la tarifa para cada rango es la misma para todas las zonas, sólo tiene que rellenar el campo "Todos", y dejar los demás campos en blanco .
- Si el transportista no realiza envíos a una zona de un rango determinado, deje este campo vacío.
Si el transportista seleccionado no tiene ningún rango establecido, PrestaShop le informará de ello con el mensaje "No hay rangos establecidos para este transportista". Por lo tanto, deberá crear al menos un rango de peso para este transportista, o de lo contrario no podrá fijar sus tarifas de envío.
Debe realizar estos ajustes para todos los transportistas.
Crear un nuevo transportista
En esta sección, vamos a crear un transportista detallando toda su configuración, desde la A a la Z, utilizando el Asistente de Transportistas. Puedes crear tantos transportistas como desee.
Si un transportista realiza diferentes servicios de entrega, debe crear tantos transportistas en PrestaShop como servicios realicen, y diferenciarlos a través de sus nombres.
Muchos de los detalles solicitados por los formularios de PrestaShop deben ser proporcionados por los transportistas una vez que haya creado una cuenta, o haya realizado un contrato directamente con ellos. Verifique con ellos los datos establecidos, para asegurarse de que todo está configurado correctamente.
Vamos a examinar la información que necesita introducir:
- Company. The name is public, so use the official name. You could also add a description of the service. For instance, you could fill in "PrestaPost – 500 lbs and over". If you have create one PrestaShop carrier per shipping services from a single carrier, the name will help you differentiate them.
- Logo. Having a logo helps customers more easily choose between different carriers. PrestaShop will resize your image in order to fit in the order form.
- Transit time. This is displayed to customers during checkout. It will help them select their carrier according to the amount of time they are willing to wait to receive their shipment. Customers can often accept to pay more for a faster carrier.
- Speed grade. The "Transit time" field can contain any text, and thus cannot be used to compare the carriers' transit times. The "Speed grade" setting enables you to give the carrier a grade, from 0 (very slow) to 9 (very fast). This is then used to sort carriers by their speed grade, and help customers choose the one they prefer.
- URL. This field must be filled with the tracking URL provided by your carrier. For example, France's postal service (La Poste) offers this URL: http://www.colissimo.fr/portail_colissimo/suivreResultat.do?parcelnumber=@. When customers select their carrier, they will be sent the URL that you enter into this field, with the "@" replaced by the tracking number provided by the carrier.
- Zone. Not all carriers can deliver worldwide. Indicate the geographical zones in which this carrier is available (the zones where the carrier can make deliveries). You can add more zones using the "Zones" page under the "Localization" menu. Note that the "Europe (out E.U)" zone groups European countries which are not part of the European Union, such as the Vatican, Switzerland, Andorra, Monaca, Norway...
- Group Access. You might want only some user groups to be able to use a carrier. This option serves this purpose.
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