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- File Fields. Puts one file upload button on the order page. Each button accepts only one file, so put as many field as you allow your customers to upload.
- Text Fields. Puts one text field on the order page. You can add as many text fields as necessary.
Example: If you allow a 5-line text, each line limited to 14 characters, you can add 5 fields, and indicate the number of allowed characters in the field's label. You cannot limit the number of characters in the string.
Once you have added the needed number for each field, click "Save and stay". The page will reload and display as many text fields as necessary. Fill every one of them with the appropriate public label: this will be an indicator for the customer, so be very specific about what you expect.
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Once all the label fields have been filled, do not forget to save your changes.
On the customer's side
Once a product has customizable properties set, its front-end product page has a new tab, next to the "More info" tab: "Product customization".
The customer must choose the file(s) and/or add some text and save them before they add the product in the cart.
The custom image(s) and text(s) will appear in the final cart.
The rest of the purchase process is the same as usual.
On the merchant's side
Once the order has been validated by the customer, the merchant gets a notification of the order in the back-office.
He can then check on the order, which will indicate the image(s) and the text(s) in the list of products, for each product. The merchant then simply has to download the image(s) (simply by clicking on the image in the order) or copy/paste the text and use that in its customization tool.
The rest of the order and delivery process is the same as usual.
Managing Attachments
PrestaShop enables you to make some files available to your customers before their purchase. This is done in the "Attachments" tab on the left.
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