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  • Managing Employees

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At the bottom is the "Employee Options" This section allows you to set the time elapsed before PrestaShop asks you for a new password in order to use the back office of your store.

Add a New Employee

On the "Employee" tab, click the "Add New" link.

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Fill in all fields (first and last name, password, e-mail address, etc.), and at the bottom of the form select the profile for your employee.
This will then apply the permissions you previously configured.
Validate by clicking on "Save." Congratulations! You just created a new account that can be used by one of your employees.

When the employee logs in, only the tabs that have been configured as accessible to them will be displayed.

Create an Employee Profile

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To avoid mistakes during the configuration of your profiles, PrestaShop automatically saves your settings every time you make a change. Once you have assigned the profile rights, you can return to the "Employees" tab.

Add a New Employee

On the "Employee" tab, click the "Add New" link.

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Fill in all fields (first and last name, password, e-mail address, etc.), and at the bottom of the form select the profile for your employee.
This will then apply the permissions you previously configured.
Validate by clicking on "Save." Congratulations! You just created a new account that can be used by one of your employees.

When the employee logs in, only the tabs that have been configured as accessible to them will be displayed.

Managing Tabs

You can create new tabs for other functions in your store. On the first page, you will see a list of all the tabs in your Back Office.

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Moving tabs and sub-tabs

At the bottom of the page, you will find a tool to help you customize the tabs' positions.

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You have access to both tabs and sub-tabs. They are placed according to their order and position in the current tab system. You can change a sub-tab's parent tab by editing it and using the "Parent" drop-down menu.

Click the arrows in order to change a tab or sub-tab's position.

Creating a New Tab

Click on "Add New" to create a new tab.

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Define a name, and give it a class. You can assign it a graphic icon.
Choose which existing tab is connected to this tab before saving it. If you choose "Home", then this will be a top-level tab. If you choose "None", you won't be able to reach the tab.

Permissions

Permissions are the central part of PrestaShop's profiles. They enable you to see very precisely what an employee account can and cannot do on your shop.

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When you click any profile (except Administrator), the table appears to give you access to its menu-related permissions: you can decide what the profile can do with menus. In effect, you could prevent a profile from editing the content of a page, or even hide the menu entirely.

For each of the menu criteria, you have 5 options:

  • View. Employee can view information.
  • Add. Employee can add new information.
  • Edit. Employee can change information.
  • Delete. Employee can delete information.
  • All. Enable all the above options for the current row.
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The Administrator's permissions cannot be changed: the profile simply has all the rights for every criterion.

Setting permissions for a new profile

For this example we will create a new profile, "Order Preparer". First create the profile in the "Profiles" page, by filling the "Name" field. As soon as it is saved, it appears in the list of profiles.

Then you need to assign permissions to this new profile. Go to the "Permissions" page, and click on the tab for the new profile: the list of criteria appears. By default, a new profile has access to none of the back-office pages, and can only view the impact of some modules on the back-office (for the pages he or she has permissions to view).

You have two ways to fill the criteria, depending on the limits or freedom you want the profile to have:

  • Click the permission checkboxes one by one until it has enough access rights to get the job done.
  • Have all the checkboxes checked, then remove permissions one by one until it has only the ones necessary.

You have two ways to have checkboxes checked in batches:

  • Per column: at the top of each column, a checkbox makes it possible to have all of the column's checkboxes checked at once. Unchecking it unchecks all the currently checked boxes.
  • Per row: if you click on the "All" checkbox for a given row, all the checkboxes this row will be checked. Unchecking it unchecks all the currently checked boxes.

You can then uncheck selected rows rather than spending time checking each needed rows one by one.

Contacts

To facilitate communication with your clients, you can create multiple contact accounts. For example: customer service, technical support, sales department, etc. This feature allows your customers to directly contact the right person according to their needs. To contact the appropriate division of your store, the customer clicks on the "contact" icon which is at the top of the page, or on the link "Contact Us" at the bottom of the page. He then arrives at the form below.

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  • You can forward the request to another employee, who will receive a notification.
  • You can find the details from the request: name or customer, order details, and the message itself. Click "Reply to this message" in order to start the discussion (the form will display your default message, as set in the "Contacts" sub-tab).
  • You can manage the request's status using the 4 buttons on the right: keep it unanswered, mark it as handled, and two "pending" statuses, for internal use.

Quick Access

PrestaShop has handy shortcuts to your most important pages, which can be accessed through the "Quick Access" menu, at the top of every page of the PrestaShop back-office.

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The "Quick Access" sub-tab enables you to create customized shortcuts in order to make your navigation within the admin area even easier.

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The page displays all the shortcuts that have already been created. You can create as many shortcuts as needed – just don't overdo it, obviously.

Click "Add New" to access the creation form.

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Let's create a shortcut the "Tracking" sub-tab of the "Catalog" tab:

Managing Tabs

You can create new tabs for other functions in your store. On the first page, you will see a list of all the tabs in your Back Office.

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Moving tabs and sub-tabs

At the bottom of the page, you will find a tool to help you customize the tabs' positions.

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You have access to both tabs and sub-tabs. They are placed according to their order and position in the current tab system. You can change a sub-tab's parent tab by editing it and using the "Parent" drop-down menu.

Click the arrows in order to change a tab or sub-tab's position.

Creating a New Tab

Click on "Add New" to create a new tab.

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Define a name, and give it a class. You can assign it a graphic icon.
Choose which existing tab is connected to this tab before saving it. If you choose "Home", then this will be a top-level tab. If you choose "None", you won't be able to reach the tab.