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Vouchers have a new name in PrestaShop: "cart rules". They can be created and edited from the "Cart Rules" page, under the "Price rules" tab.

titleDifference between a voucher and a credit slip


Partial refund is to be used when you need to refund only part of the order and not the whole order, either because the customer return of the ordered product, or simply as a sign of goodwill for a damaged product that the customer chose to keep anyway.