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Table of contents

Introduction

This guide is intended to European merchants and explains how they can configure their shop and make sure it's compliant with European e-commerce legislation. 

Why you should bother about it

If you're based in Germany, Austria or Switzerland, or intend to sell in those countries, making sure your shop is compliant with the legislation is a mandatory requirement. Failing to do so could expose you to prosecution fees. To avoid these prosecutions, certification companies like Trusted Shops, EHI, Händlerbund and Protected Shops can audit your shop and provide you with a certificate that proves you're in conformity with legal requirements.

PrestaShop 1.7 is already pre-certified by these companies, which means it'll ease the process of getting the complete certification. To know more about this, you may read :

(TO DO) link to all 4 pre-certification pages on prestashop.com

How to configure your shop

The cornerstone of PrestaShop's compliance is the module "Legal Compliance" (technical name: ps_legalcompliance), which allows you to do 95% of the set up for a compliant shop. Some other elements are not part of this module and can be configured separately. We will go through every aspect of the Legal Compliance module and these other elements.

Configure the Legal Compliance module

Installation

Go to your back-office, in the Modules & Services page, and in the first tab "Selection" use the search bar to look for "legal compliance" and install the module.
You can then go in the second tab "Installed modules" and click on the "Configure" button of the module Legal Compliance.

Pre-set elements

When you install the Legal Compliance module, it actually triggers a lot of pre-configuration that happens behind the hood. Here's a list and you may click on the links to see more about each element.

  • Some static pages are created, thus providing you the means to indicate legally required informations to your customer. For more, see "Legal content management" (TO DO). The links to these static pages will automatically be part of the footer of the front-office, thus accessible for your customers at any time.
  • The final summary in the last step of the checkout is also enabled. (TO DO) link
  • Newsletter subscription module

Configuration


Configure other elements of PrestaShop

What is still your responsibility

PrestaShop's core and native modules will allow you to comply with most of the functional requirements from the certification authorities. However there are some elements that are specific to your shop that are your responsibility to configure or fill-in. These elements are:

  • the static pages that contain legal information
  • payment modules
  • newsletter modules
  • shipping modules

 

 

 

 

 

 

 

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