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  • Complying with the European legislation

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This guide is intended to European merchants and explains how they can configure their shop and make sure it's compliant with European e-commerce legislation. 

If you need information about the GDPR, you can check the doc right here

Why you should bother about it

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PrestaShop 1.7 is already pre-certified by these 4 companies, which means it'll ease the process of getting the complete certification.
To know more about this1.7, you may read:  [to be completed] https://www.prestashop.com/en/1.7

This pre-certification means that PrestaShop provides you with all the required features to be compliant. The configuration is then up to you!

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  • Several static pages are created, thus providing you the means to indicate legally required informations information to your customer. For more, see "Legal content management".
  • These static pages with legal content include a "Print" button, which allows customers to easily print or save in pdf PDF this legal information.
  • The final summary in the last step of the checkout is also enabled.
  • The option 'Display tax in the shopping cart' is enabled
  • "Free" shipping conditions: sometimes, the default carrier of your default country may be free and this information is displayed on the shopping cart page even if you haven't set your address and delivery method during checkout. Because the final shopping cost depends on the address and chosen carrier the Legal Compliance module will automatically add a mention "under conditions" which links to the static page "Shipping and Payment" where you should write every detail of the shipping conditions and costs.
     
  • The opt-in for Terms of Services will also include the Revocation Terms (if available) during the checkout
     

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Same as above but for out-of-stock products.

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additional delivery
additional delivery
Additional information about delivery time

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This option adds a mandatory checkbox at the end of the checkout process when the cart contains a virtual product (either a service or a digital good). It ensures that the client is aware that he looses loses his right to cancel once the download of digital good has begun or once the service has been fully performed.

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Your country's legislation may require you to communicate some specific legal information to your customers, like your terms of service or revocation terms. For that purpose, you may use the static pages automatically created by the Legal Compliance module. It's your responsibility to fill these pages with the required legal content. For legal support about this content, you may get help from PrestaShop partners:

(TO DO: add the links)https://www.prestashop.com/en/industry-partners/certifications/protectedshops

To complete these pages, go to IMPROVE / Design /  CMS and read more about Managing Static Content (link soon available for 1.7).

The Legal Compliance has 7 pre-defined topics that serve different roles in different conditions. These topics are:

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This option displays an overview of the order (delivery and billing addresses, shipping method and cart content) in the final checkout step before confirming the order. It allows your customers to check their order and modify it if needed. This summary is required in some european European countries.

In the checkout process:

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In countries like Switzerland, some additional fees may be added when the product crosses the border. To warn the customer about these fees, you may edit the transit time field of your swiss Swiss carrier (if you've created it manually). 

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In some countries you might be required to display the total tax amount in the shopping cart. To do so, make sure the option 'Display tax in the shopping cart' is enabled. It will display the total tax amount in a distinct line of the shopping cart summary.

Static pages

Fill it in!

[to be completed]

External or nice to have elements

Cookie law

[to be completed]

Password security

You may also be required to protect your customers against account-hacking and password-stealing. For that purpose you may buy a module on PrestaShop Marketplace:

http://addons.prestashop.com/en/23824-login-sheriff-pro.html?pab=1&

Payment fees

[to be completed]

Electronic products

[to be completed]

What is still your responsibility

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  • the legal content in static pages
  • payment modules
  • newsletter modules
  • shipping modules