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- If the fee per range is the same for all zones, simply fill the field for the "All" row, and leave the others empty.
- If the carrier does not ship to a certain zone for a given range, leave that field empty.
If the selected carrier has no weight does not have any range set, you cannot assign fees to that carrier; you must first create weight ranges for that carrier, in "Weight ranges" page under the "Shipping" menu (see below)PrestaShop will let you know with the message "No ranges set for this carrier". You then must create at least one weight range for this carrier, or else you will not be able to set its shipping fees.
You must perform this for all of your carriers.
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You must have carriers added to your PrestaShop installation – that is, a clear indicator of who will deliver your products. It might be just yourself or your shop (for instance if you are selling downloadable products, or only work locally), but as soon as you are actually sending packages using stamps and a 3rd-party delivery such as your local postal service, or FedEx, UPS and such, then you must have their details added to your shop's database. This will enable you and your customers to better choose which carrier to use, based on their delivery ranges, fees and dates.
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By default, you have two carriers in your database:
- Your own shop: this This represents your physical store, where customers can supposedly come and pick up their products themselves. It has no price range or weight range set.
- "My carrier": This is a sample carrier and should not be used in production. It has one price range (from $0 to $10,000) and one weight range (from 0 kg to 10,000 kg).
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- Default carrier. If you have more than one carrier in your system, you might want to promote one to your customers. Besides the carriers themselves, this drop-down list has two contextual options:
- Best price. Depending on the amount of the order, on its weight and its delivery zone, PrestaShop will choose the cheapest price for the customer.
- Best grade. Speed grades make it easier to identify the fasted carriers. PrestaShop will display the carrier which, within the context of the order, will have the shortest shipping delay.
- Sort by. When customers are presented with a choice of carriers, you can choose to either sort the list by shipping fee or by their position, as set with the list above.
- Order by. This enables to set the order in which the carrier carriers are sorted:
- If sorted by shipping fee and with an ascending order, then carriers will be displayed from the cheapest to the most expensive.
- If sorted by position and with a descending order, then carriers will be displayed from the top position of the list, to the bottom position.
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In this section, we are going to create a complete carrier, from A to Z. You can create as many carriers as you wish.
If one carrier has different shipping services, you should create as many carriers in PrestaShop, and differentiate them with their names.
Note: Many of the details asked by PrestaShop's forms should be provided by your carriers once you have set up an account or are under contract with them directly. Check with them in order to make sure everything is configured correctly.
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- Company. The name is public, so use the official name. You could also add a description of the service. For instance, you could fill in "PrestaPost – 500 lbs and over". If you have create one PrestaShop carrier per shipping services from a single carrier, the name will help you differentiate them.
- Logo. Having a logo helps customers more easily choose between different carriers. PrestaShop will resize your image in order to fit in the order form.
- Transit time. This is displayed to customers during checkout. It will help them select their carrier according to the amount of time they are willing to wait to receive their shipment. Customers can often accept to pay more for a faster carrier.
- Speed grade. The "Transit time" field can contain any text, and thus cannot be used to compare the carriers' transit times. The "Speed grade" setting enables you to give the carrier a grade, from 0 (very slow) to 9 (very fast). This is then used to sort carriers by their speed grade, and help customers choose the one they prefer.
- URL. This field must be filled with the tracking URL provided by your carrier. For example, France's postal service (La Poste) offers this URL: http://www.colissimo.fr/portail_colissimo/suivreResultat.do?parcelnumber=@. When customers select their carrier, they will be sent the URL that you enter into this field, with the "@" replaced by the tracking number provided by the carrier.
- Zone. Note Not all carriers can deliver worldwide. Indicate the geographical zones in which this carrier is available (the zones where the carrier can make deliveries). You can add more zone using the "Zones" page under the "Localization" menu. Note that the "Europe (out E.U)" zone groups European countries which are not part of the European Union, such as the Vatican, Switzerland, Andorra, Monaca, Norway...
- Group Access. You might want only some user groups to be able to use a carrier. This option serves this purpose.
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- Status. Include or exclude this carrier in your shop's list of carriers.
- Apply shipping cost. If enabled, the final order price will include both the carrier's regular shipping fee, along with specific per-product fees, if there are any. If disabled, the final order price will only include the regular shipping fee.
Tax. Indicate Per-product fees are configured on each product's "Shipping" tab, with the "Additional shipping cost (per quantity)" field. - Tax. Indicates if this carrier requires a local tax in order to deliver to a certain zone.
- Shipping & Handling. Include or exclude shipping & handling costs in this carrier's price.
- Billing. When billing a customer for the shipping service, PrestaShop can apply one of two behaviors. The default behavior is set in the "Shipping" page, under the "Shipping" menu, but you can change that setting on a per-carrier basis thanks to this option.
- According to total price. The shipping bill depends on the total order price.
- According to total weight. The shipping bill depends on the total order weight.
- Out-of-range behavior. In case the chosen carrier has not shipping cost set for the required distance zone or weight, you can indicate how PrestaShop should react. You have two options:
- Apply the cost of the highest defined range. PrestaShop will take the most costly range and apply its conditions.
- Disable carrier. PrestaShop will not suggest this carrier, since it probably cannot deliver this order.
- Package settings. New to PrestaShop 1.5, you can now indicate the minimum and maximum package height and weight, which are an essential part of choosing a package carrier.
- Shop association. You can make so that this carrier is only available to a selection of your shops.
Here is an example of out-of-range behavior: Let's say you have set up a weight range from 0 to 10 lbs. Your customer wants to place an order that is 15 lbs., and no behavior has been configured for this weight. By choosing "Apply the cost of the highest defined range", PrestaShop will apply the price conditions that you have set up for orders from 5-10 lbs. If you choose "Deactivate the carrier", then this carrier will not be offered to the customer in this case.
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Carriers can be set to accept orders within a given price range. For example, if you want orders between $1 and $15 to be sent by the US Post Office, create a price range from 1 to 15, and set it to "US Postal Service". Ranges Put together, ranges should fill the entire prices spectrum, up to your most expensive possible order.
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Once the ranges are determined and allotted to a carrier, you can define the shipping and handling for each range. Go to the first page of the "Shipping" menu, and fill out the table found at the bottom of the page. Here is a sample bill according to the total weight of the order.